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All Journal Golden Ratio of Human Resource Management
Putri, Icha Vanida
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Social Sciences

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Training Need Analysis for the Development of Digital Skills with Competency Certification in the Digital Era: A Study of University Students and Employees in Jakarta, Indonesia Cedaryana, C.; Indah DM, Devita Restu; Putri, Icha Vanida
Golden Ratio of Human Resource Management Vol. 5 No. 2 (2025): March - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grhrm.v5i2.1291

Abstract

Technological advancements in the Digital era demand adaptive digital competencies from university students and employees. This study aims to analyze digital training needs and the role of competency certification, particularly from the National Professional Certification Agency (BNSP), in enhancing workforce readiness. A qualitative descriptive method was employed using data triangulation through closed-ended questionnaires with 100 respondents, in-depth interviews with 10 participants, and document analysis of training materials. The findings indicate that most respondents recognize the importance of digital skills such as Microsoft Office and data processing. Competency certification improves credibility and competitiveness, especially in financial management, human resource management, and digital marketing. However, challenges remain, including limited training infrastructure, low proficiency in advanced digital tools, and financial barriers. The study recommends stronger institutional support for competency-based training and certification facilitation to bridge digital skill gaps in the digital era.
Co-Authors Cedaryana, C. Indah DM, Devita Restu