Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Publik (Jurnal Ilmu Administrasi) JPPE : Jurnal Perencanaan & Pengembangan Ekonomi
Tilome, Arfan A
Unknown Affiliation
Environmental Science Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
EVALUASI KINERJA PENYELENGGARA IBADAH HAJI DI PROVINSI GORONTALO Tilome, Arfan A
JPPE : Jurnal Perencanaan & Pengembangan Ekonomi Vol 8, No 1 (2025): Juni 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/jppe.v8i1.4777

Abstract

The purpose of this study was to evaluate the performance of the pilgrimage organizers in terms of guidance of the rituals of Hajj, passport services, health services, pelayanaan at Hajj dormitory, transportation services, and baggage service. This type of research is pursued with the model of summative evaluative research, which evaluates the performance of the pilgrimage organizers of aspects of the product using the criteria of excellent, good, poor, and not well indexed on community satisfaction as stipulated in the Decree of the Minister of State for Administrative Reform Republic Indonesia Number 25 of 2004. Required data collected in this study using a questionnaire instrument, interviews, and observations. Key informants in the study were pilgrims Gorontalo province in 2011, 2012, and 2013 as the population of 2,250 people and 10% of the sample population of 225 people.The results of this study revealed that the overall performance of the pilgrimage organizers in Gorontalo is good. Performance shall include the performance of the pilgrimage organizers in terms of guidance of the rituals of Hajj is good, service is good passport, health care is good, pelayanaan at Hajj dormitory is good, service is good transportation, and the performance of the pilgrimage organizers in terms of baggage service is also good. Based on this research it is recommended to both the central and local governments in order to meet the needs of facilities and infrastructure, especially in the Hajj, making a unified service standards, increasing the number of service personnel, as well as speed up service time
The Implementation of Performance Management in the Regional Office of the Ministry of Religious Affairs, Gorontalo Province Tilome, Arfan A
Publik : (Jurnal Ilmu Administrasi) Vol 14, No 1 (2025): June 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.14.1.202-211.2025

Abstract

This study aims to determine the implementation of performance management within the Regional Office of the Ministry of Religious Affairs in Gorontalo Province. As a public service institution, the Regional Office of the Ministry of Religious Affairs in Gorontalo Province is mandated to adopt contemporary principles and functions of performance management in order to effectively address public needs and realize the organization’s established objectives. To the best of current knowledge, no scholarly investigation has yet examined the implementation of performance management within the context of this Regional Office. This research, therefore, seeks to address this critical gap, underscoring its scholarly and practical significance. Performance management is examined using two models: the cycle model and the sequence model. Each model examines several aspects, including strategic plan formulation, work agreements, work actions and development, monitoring and feedback, formal reviews, and performance assessments. The research used field research, where the researcher directly observed and participated in almost all performance management processes within the Regional Office of the Ministry of Religious Affairs in Gorontalo Province. The results of this study reveal that the Regional Office of the Ministry of Religious Affairs in Gorontalo Province has generally implemented performance management processes effectively. There are only a few aspects that require improvement and refinement, namely the follow-up of evaluation results and the implementation of employee development, which should be carried out in a planned, structured, and periodic manner.
Co-Authors