Khairiah, Nona
Program Doktoral Komunikasi Penyiaran Islam, Fakultas Dakwah dan Komunikasi, Universitas Islam Negeri Sumatera Utara

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Developing Islamic Organizational Communication in the Digital Era: A Systematic Literature Review Approach Khairiah, Nona; Kholil, Syukur
Journal Analytica Islamica Vol 14, No 2 (2025): ANALYTICA ISLAMICA
Publisher : Program Pascasarjana UIN Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jai.v14i2.24420

Abstract

Digital transformation has fundamentally changed the way organizations communicate, including in the context of Islamic value-based organizations. Islamic organizational communication faces the challenge of remaining technologically relevant without losing its ethical and spiritual dimensions. This study aims to synthesize various academic findings on Islamic organizational communication in the digital era using the Systematic Literature Review (SLR) approach. Data were collected from 1,000 scientific publications in the last five years through the Publish or Perish application , then analyzed using the VOSviewer bibliometric tool to identify thematic patterns, temporal dynamics, and concept density. The findings show that the literature is concentrated on two main poles: structural-managerial aspects and digital da'wah communication. However, there is still fragmentation of studies and the absence of a conceptual model that systematically integrates Islamic values in digital organizational communication. This study uses two main theoretical frameworks: Cultural Approach to Organizations and Systems Theory in Organizational Communication , which together explain how Islamic communication can be seen as a system of values and symbols that are adaptive to environmental changes. The contribution of this research lies in providing a scientific synthesis that not only enriches academic discourse but also becomes a practical basis for the development of contextual, ethical, and sustainable Islamic communication strategies in the digital era. These findings are expected to be a basis for further research and the formulation of organizational communication policies based on Islamic values that are relevant to the challenges of the times.
MEDIA INFORMATION ON RELIGIOUS HARMONY: DIGITAL COMMUNICATION OF FKUB MEDAN CITY IN THE DEVELOPMENT AGENDA BASED ON SDGS 16 Khairiah, Nona; Sazali, Hasan
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 1 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i1.24291

Abstract

This study aims to analyze the digital communication strategy implemented by the Medan City Interfaith Harmony Forum (FKUB) in framing the narrative of interfaith harmony in the digital public space, as well as its contribution to achieving Sustainable Development Goal (SDGs) number 16. The approach used is qualitative with a case study type. Data were collected through non-participatory observation of FKUB social media content, visual and narrative documentation, and a study of institutional documents. Data analysis follows the Miles, Huberman, and SaldaƱa model, including the process of collecting, condensing, presenting, and verifying data through source triangulation. The results of the study show that FKUB Medan City not only plays a role as a social-religious mediation institution, but also as an active public communication actor in voicing the values of tolerance through information media. The content produced includes peace declarations, symbolic interfaith campaigns, and participation in youth activities. This strategy has proven relevant in supporting SDGs 16 indicators such as strengthening inclusive institutions, reducing violence, and expanding access to public information. The novelty in this study lies in the integration of the Project Cycle Management (PCM) approach to systematically map FKUB mediation strategies, which have not been widely touched upon in previous studies. This study recommends strengthening FKUB institutional capacity through digital training, integration of SDGs-based policies, and replication of social media-based harmony communication models in other regions.