Article Per Year (5 Year)
p-Index From 2021 - 2026
0.562
P-Index
This Author published in this journals
All Journal Journal of Social And Economics Research journal of social and economic research
Rayi Dwipanilih
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
EVALUATING ENTERPRISE RESOURCE PLANNING SUCCESS AT PT. XYZ: AN EXTENDED UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY (UTAUT) PERSPECTIVE Rayi Dwipanilih; Muhammad Ikhwan
Journal of Social and Economics Research Vol 7 No 1 (2025): JSER, June 2025
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v7i1.1015

Abstract

From the perspective of user acceptance, this research assesses the success of the Enterprise Resource Planning (ERP) system's implementation at PT. XYZ. Based on the UTAUT model, this study considers Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), and Facilitating Conditions (FC) as crucial factors that shape system Use, User Satisfaction, and eventual Net Benefit. A questionnaire-based survey was administered to 100 active ERP users at PT. XYZ to gather the necessary data. Quantitative analysis was performed using SmartPLS 4.0 for validity, reliability, and hypothesis testing. The results demonstrate that Performance Expectancy, Effort Expectancy, and Facilitating Conditions are significant predictors of Use and/or User Satisfaction. However, Social Influence does not significantly impact Use. Furthermore, the study reveals that the mere act of Use has an insignificant impact on both User Satisfaction and Net Benefit, while User Satisfaction significantly and positively influences Net Benefit. The study highlights critical factors for ERP success at PT. XYZ from a user acceptance viewpoint, offering actionable recommendations for enhancing system adoption and organizational benefits.
EVALUATING ENTERPRISE RESOURCE PLANNING SUCCESS AT PT. XYZ: AN EXTENDED UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY (UTAUT) PERSPECTIVE Rayi Dwipanilih; Muhammad Ikhwan
Journal of Social and Economics Research Vol 7 No 1 (2025): JSER, June 2025
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v7i1.1015

Abstract

From the perspective of user acceptance, this research assesses the success of the Enterprise Resource Planning (ERP) system's implementation at PT. XYZ. Based on the UTAUT model, this study considers Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), and Facilitating Conditions (FC) as crucial factors that shape system Use, User Satisfaction, and eventual Net Benefit. A questionnaire-based survey was administered to 100 active ERP users at PT. XYZ to gather the necessary data. Quantitative analysis was performed using SmartPLS 4.0 for validity, reliability, and hypothesis testing. The results demonstrate that Performance Expectancy, Effort Expectancy, and Facilitating Conditions are significant predictors of Use and/or User Satisfaction. However, Social Influence does not significantly impact Use. Furthermore, the study reveals that the mere act of Use has an insignificant impact on both User Satisfaction and Net Benefit, while User Satisfaction significantly and positively influences Net Benefit. The study highlights critical factors for ERP success at PT. XYZ from a user acceptance viewpoint, offering actionable recommendations for enhancing system adoption and organizational benefits.
Co-Authors Muhammad Ikhwan