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p-Index From 2021 - 2026
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All Journal Journal of Management Studies and Development
Guballo, Jayvie O.
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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The Relationship of Business Management Practices on Financial Performance: Evidence from Quick-Service Restaurants in Mandaluyong, Philippines Eupeña, John Arthur; Neiz, Sophia Angela A.; Ocampo, Alyssa G.; Guballo, Jayvie O.
Journal of Management Studies and Development Vol. 4 No. 03 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i03.1123

Abstract

The Philippines is home to a thriving food service business encompassing a wide range of facilities, including restaurants, fast-food chains, cafes, and tiny booths and kiosks. Economic growth and employment are of profound importance in the fast-food industry. The study aims to investigate the significant and positive relationship between business management practices and financial performance. To examine the relationship between business management practices and financial performance as factors, a correlational research design and Pearson's r were utilized in the research process. Due to the study's limitations, other researchers might also consider examining other variables through causal-comparative research. The study's outcomes indicate that methods about finance, human resources, marketing, and operations have a statistically positive and significant relationship with financial performance. These restaurants are considering addressing more difficulties or utilizing a paper to further develop their strategies and practices to improve their economic performance.
The Relationship of Organizational Commitment and Employee Job Satisfaction: A Case of Quick Service Restaurants in the Philippines Nuñez Jr., Danilo P.; Guballo, Jayvie O.
Journal of Management Studies and Development Vol. 4 No. 03 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i03.1207

Abstract

This study explores the relationship between organizational commitment and job satisfaction among employees in selected quick-service restaurants (QSRs) in the Philippines. Using a descriptive-correlational design, data were collected from 279 frontline employees of Jollibee and McDonald’s across Metro Manila. The Organizational Commitment Questionnaire (OCQ) and Job Descriptive Index (JDI) measured various dimensions of commitment and satisfaction. Findings revealed high levels of affective and normative commitment, moderate continuance commitment, and overall high job satisfaction, particularly in career development. A strong positive correlation was found between organizational commitment and job satisfaction, with normative commitment showing the strongest link. No significant differences were observed between local and international QSR brands. These results suggest that emotional and moral factors, more than financial considerations, play a central role in employee satisfaction in the fast-paced food service sector. The study contributes to HR practices by emphasizing the need for purpose-driven work environments and growth opportunities. It concludes that strengthening affective and normative commitment enhances retention and satisfaction. It is recommended that QSRs implement structured recognition programs, leadership development tracks, and internal promotion initiatives to build a more committed workforce. This study is limited by its use of non-probability sampling and focus on Metro Manila, which may affect the generalizability of the results. Practically, these findings guide QSR managers in designing targeted employee engagement and retention strategies. Socially, the study highlights the importance of supporting frontline worker well-being and career growth in high-turnover industries.
Perceived Usefulness, Ease of Use, and Intention to Use Gregg Shorthand for On-the-Job Training: Evidence from 4th-Year Office Administration Students Higan, Cecille C.; Cortez, Katrina Cassandra G.; Molina, Mary Joy B.; Guballo, Jayvie O.
Journal of Management Studies and Development Vol. 4 No. 03 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i03.1459

Abstract

The current study examines the influence of perceived usefulness and perceived ease of use on the intention of fourth-year Bachelor of Science in Office Administration students to utilize Gregg Shorthand during their On-the-Job Training (OJT). With the evolution of technology and its impact on administrative tasks, the practical relevance of shorthand remains uncertain in modern training settings. Grounded in the Technology Acceptance Model, the study aimed to assess how students perceive the usefulness and ease of use of Gregg Shorthand and whether these perceptions influence their intention to use it. A quantitative approach was utilized, surveyed 178 students from Rizal Technological University with a structured questionnaire. Results from simple linear regression analysis indicated that perceived usefulness (β = 0.834, p = 0.001) and perceived ease of use (β = 0.879, p = 0.001) strongly and positively influence intention to use Gregg shorthand during OJT. The empirical findings suggest students are more inclined to use Gregg Shorthand when they perceive it as beneficial and easy to use. These conclusions indicate that shorthand could still be valuable in administrative training if taught more practically and relevantly. The study emphasizes the need to focus on curriculum alignment with practical applications and recommends enhancement of the syllabus pertinent to shorthand instructions, especially in fields demanding rapid accuracy. Furthermore, the study recommends more exploration into field-specific approaches concerning the needs of students and instructional design to enhance performance and engagement with Gregg Shorthand.
The Relationship of Social Media Exposure and Willingness to Visit Siargao Island, Philippines: Destination Image as Mediator Malibiran, Nicole Margareth; Mallari, Ken Ivan Myell T.; Mojica, Maxine Hermione; Padua, Kate Anne D.; Pizarro, Mark Nikko D.; Guballo, Jayvie O.
Journal of Management Studies and Development Vol. 5 No. 02 (2026): Article in Press - Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.001712

Abstract

This study explored the relationship between social media exposure and willingness to visit Siargao Island, Philippines, with destination image serving as a mediating variable. It aimed to determine how online content about Siargao influences people’s perceptions and travel intentions through both cognitive and emotional responses. The researchers employed a quantitative correlational research design. Data were gathered from 300 active social media users aged 18 and above residing in Metro Manila who have seen Siargao content on any social media platform in the past 12 months. Data were collected using an online survey questionnaire and analyzed using frequency, percentage, weighted mean, Pearson correlation, and mediation analysis through regression and the Sobel test. Findings revealed strong positive correlations among the main variables: social media exposure and destination image, destination image and willingness to visit, and social media exposure and willingness to visit. Results also indicated that destination image partially mediates the effect of social media exposure on willingness to visit, suggesting that exposure to online content enhances people’s interest by creating a positive image of the island. The study concludes that social media plays a vital role in shaping tourists’ perceptions and travel decisions. Authentic, visually engaging, and experience-driven content about Siargao can strengthen destination image and influence potential visitors’ intentions, providing valuable insights for destination marketers and tourism stakeholders in promoting travel through digital platforms.
Co-Authors Cortez, Katrina Cassandra G. Eupeña, John Arthur Higan, Cecille C. Malibiran, Nicole Margareth Mallari, Ken Ivan Myell T. Mojica, Maxine Hermione Molina, Mary Joy B. Neiz, Sophia Angela A. Nuñez Jr., Danilo P. Ocampo, Alyssa G. Padua, Kate Anne D. Pizarro, Mark Nikko D.