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The Relationship of Business Management Practices on Financial Performance: Evidence from Quick-Service Restaurants in Mandaluyong, Philippines Eupeña, John Arthur; Neiz, Sophia Angela A.; Ocampo, Alyssa G.; Guballo, Jayvie O.
Journal of Management Studies and Development Vol. 4 No. 03 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i03.1123

Abstract

The Philippines is home to a thriving food service business encompassing a wide range of facilities, including restaurants, fast-food chains, cafes, and tiny booths and kiosks. Economic growth and employment are of profound importance in the fast-food industry. The study aims to investigate the significant and positive relationship between business management practices and financial performance. To examine the relationship between business management practices and financial performance as factors, a correlational research design and Pearson's r were utilized in the research process. Due to the study's limitations, other researchers might also consider examining other variables through causal-comparative research. The study's outcomes indicate that methods about finance, human resources, marketing, and operations have a statistically positive and significant relationship with financial performance. These restaurants are considering addressing more difficulties or utilizing a paper to further develop their strategies and practices to improve their economic performance.
The Relationship of Organizational Commitment and Employee Job Satisfaction: A Case of Quick Service Restaurants in the Philippines Nuñez Jr., Danilo P.; Guballo, Jayvie O.
Journal of Management Studies and Development Vol. 4 No. 03 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i03.1207

Abstract

This study explores the relationship between organizational commitment and job satisfaction among employees in selected quick-service restaurants (QSRs) in the Philippines. Using a descriptive-correlational design, data were collected from 279 frontline employees of Jollibee and McDonald’s across Metro Manila. The Organizational Commitment Questionnaire (OCQ) and Job Descriptive Index (JDI) measured various dimensions of commitment and satisfaction. Findings revealed high levels of affective and normative commitment, moderate continuance commitment, and overall high job satisfaction, particularly in career development. A strong positive correlation was found between organizational commitment and job satisfaction, with normative commitment showing the strongest link. No significant differences were observed between local and international QSR brands. These results suggest that emotional and moral factors, more than financial considerations, play a central role in employee satisfaction in the fast-paced food service sector. The study contributes to HR practices by emphasizing the need for purpose-driven work environments and growth opportunities. It concludes that strengthening affective and normative commitment enhances retention and satisfaction. It is recommended that QSRs implement structured recognition programs, leadership development tracks, and internal promotion initiatives to build a more committed workforce. This study is limited by its use of non-probability sampling and focus on Metro Manila, which may affect the generalizability of the results. Practically, these findings guide QSR managers in designing targeted employee engagement and retention strategies. Socially, the study highlights the importance of supporting frontline worker well-being and career growth in high-turnover industries.
Perceived Usefulness, Ease of Use, and Intention to Use Gregg Shorthand for On-the-Job Training: Evidence from 4th-Year Office Administration Students Higan, Cecille C.; Cortez, Katrina Cassandra G.; Molina, Mary Joy B.; Guballo, Jayvie O.
Journal of Management Studies and Development Vol. 4 No. 03 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i03.1459

Abstract

The current study examines the influence of perceived usefulness and perceived ease of use on the intention of fourth-year Bachelor of Science in Office Administration students to utilize Gregg Shorthand during their On-the-Job Training (OJT). With the evolution of technology and its impact on administrative tasks, the practical relevance of shorthand remains uncertain in modern training settings. Grounded in the Technology Acceptance Model, the study aimed to assess how students perceive the usefulness and ease of use of Gregg Shorthand and whether these perceptions influence their intention to use it. A quantitative approach was utilized, surveyed 178 students from Rizal Technological University with a structured questionnaire. Results from simple linear regression analysis indicated that perceived usefulness (β = 0.834, p = 0.001) and perceived ease of use (β = 0.879, p = 0.001) strongly and positively influence intention to use Gregg shorthand during OJT. The empirical findings suggest students are more inclined to use Gregg Shorthand when they perceive it as beneficial and easy to use. These conclusions indicate that shorthand could still be valuable in administrative training if taught more practically and relevantly. The study emphasizes the need to focus on curriculum alignment with practical applications and recommends enhancement of the syllabus pertinent to shorthand instructions, especially in fields demanding rapid accuracy. Furthermore, the study recommends more exploration into field-specific approaches concerning the needs of students and instructional design to enhance performance and engagement with Gregg Shorthand.
Influence of Green Practices and Environmental Awareness on Intention to Visit: The Case of Shopping Malls in Makati City, Philippines Pones, Jenalyn Q.; Versoza, Nicole; Estapia, Allyssa Kristel; Guballo, Jayvie O.
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Article in Press - Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i03.1460

Abstract

This study explores the influence of green practices, environmental consciousness on consumers’ willingness to visit shopping malls, focusing on Ayala Malls in Makati City. As environmental sustainability gains traction, malls increasingly adopt eco-friendly initiatives to attract and retain environmentally aware shoppers. This research specifically investigates how sustainability efforts such as waste management systems, energy-efficient infrastructure, and green open spaces influence consumer attitudes and visit intentions. The objective is to determine how environmental awareness and green practices contribute to consumers' shopping intentions, and which initiatives most effectively foster positive perceptions and behaviors. A quantitative research design was used, gathering data from 385 via a structured questionnaire. Regression analysis was applied to assess the impact of green practices and environmental consciousness on mall visitation intent. Findings reveal a strong consumer preference for environmentally sustainable shopping environments. Respondents highlighted visible recycling measures, bicycle parking, and active sustainability campaigns as key factors shaping positive mall experiences. These green features were significantly influenced by the increased likelihood of mall visits. The study underscores the importance of enhancing green initiatives within malls. Recommendations include simplifying waste management systems, introducing sustainable consumption incentives, and embedding sustainability in corporate social responsibility (CSR) efforts. These strategies not only boost consumer engagement but also support long-term business viability. Future researchers may consider examining the changing consumer behavior trends and asses the long-term business value of green practice.
Perceived Usefulness of Google Scholar for Literature Review and Intention to Use: Evidence From Rizal Technological Office Administration Students Rodriguez, Cheska Nadine; Tagapia, Dianna Mae N.; Ureña, Rachell Mae R.; Guballo, Jayvie O.
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Article in Press - Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.001493

Abstract

This study aims to examine the perceived usefulness of Google Scholar among Office Administration students in state universities, focusing on its role in conducting literature reviews. The research seeks to measure factors that drive students to use Google Scholar, associated with students' intentions to continue using the platform in their academic work. The study specifically gathered data from Office Administration students enrolled in state universities during the academic year 2024-2025. Findings from this research will contribute to improving digital literacy programs and enhancing students’ academic experience. The study revealed a significant correlation between the perceived usefulness of Google Scholar and students’ intention to use it. It shows that the multiple factors, such as efficiency in finding relevant sources, quick access to information, availability of up-to-date research, user-friendliness, and cost-free access, are associated with students' intention to use Google Scholar for their academic research, especially in finding literature reviews. The strong positive correlations across various aspects indicate that students who perceive Google Scholar as a useful tool are more inclined to integrate it into their research activities, prefer it over other academic databases, explore its advanced features, and recommend it to others. The findings show that while students find Google Scholar convenient and accessible, some struggle with navigation and accessing full-text articles. The study recommends further research on the platform’s long-term impact and how digital literacy affects its use. Future studies may explore whether targeted training improves students' research skills, offering insights for universities to better support academic success.