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All Journal Jurnal Teknologi Kedirgantaraan (JTK)
Lubis, Marsel
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Aerospace Engineering Engineering Environmental Science Materials Science & Nanotechnology Transportation

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The Effect Of Dispatch Resource Management (DRM) Training On Flight Operations Officer (FOO) Performance Lubis, Marsel; Kurniawanto, Hari; Adrian, Dede; Demmy Setyo; Yohanes, Frits
Jurnal Teknologi Kedirgantaraan Vol 10 No 2 (2025): Jurnal Teknologi Kedirgantaraan
Publisher : FTK UNSURYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35894/jtk.v10i2.333

Abstract

This study aims to analyze the impact of Dispatch Resource Management (DRM) on team decision-making, communication and coordination, as well as the operational efficiency of Flight Operations Officers (FOO). Using a quasi-experimental design of the pre-test post-test control group, it was then divided into an experimental and control group of 20 FOOs from Batik Air. Data was collected through structured observations, questionnaires, and performance simulations at Batik Air Cengkareng training facilities. Using paired t-tests and independent t-tests, the results were analyzed. The results showed a significant improvement in all FOO performance variables in the experimental group after DRM training (p < 0.001), while the control group showed no significant change. These findings conclusively demonstrate the effectiveness of DRM in improving the performance of multidimensional FOO and offer a novelty with empirical validation specific to DRM for FOO. This research has important implications for the aviation industry in adopting DRM training to improve safety and operational efficiency.
Flight Operation Officer (FOO) Perception Of The Effectiveness Of The Integrated Operations Control Center (IOCC) On Airlines Dimas Dicky; Dede Adrian; Kukuh Tri; Lubis, Marsel
Jurnal Teknologi Kedirgantaraan Vol 10 No 2 (2025): Jurnal Teknologi Kedirgantaraan
Publisher : FTK UNSURYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35894/jtk.v10i2.334

Abstract

The implementation of the Integrated Operations Control Center (IOCC) is an airline operational innovation to create a more integrated and responsive system. In this context, the Flight Operation Officer (FOO) plays a strategic role in designing and overseeing flight operations. The purpose of this study was to determine the extent to which the FOO's perceptions influence the effectiveness of the IOCC in supporting airline operations. Using a descriptive quantitative approach, data were obtained through a survey of 20 active FOOs using a Likert-based questionnaire, then analyzed using descriptive statistics and simple linear regression. The results showed that the FOO's perceptions of the IOCC tended to be positive, with the coordination aspect receiving the highest rating. Regression tests revealed a significant influence between the FOO's perceptions and system effectiveness (p < 0.05; R² = 0.62). These findings indicate that the effectiveness of the IOCC depends not only on the technological aspect, but also on user involvement and perspectives. Therefore, strengthening cross-functional training and improving the internal communication system are important steps to support the FOO's role in optimally implementing integrated operations.
Co-Authors Adrian, Dede Dede Adrian Demmy Setyo Dimas Dicky Hari Kurniawanto Kukuh Tri Yohanes, Frits