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All Journal juremi: jurnal riset ekonomi Journal of Innovation Research and Knowledge
Lalu Budiman
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Humanities Economics, Econometrics & Finance Education Health Professions Law, Crime, Criminology & Criminal Justice Social Sciences

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INOVASI DALAM PELAYANAN PUBLIK DI DESA MONTONG GAMANG KECAMATAN KOPANG KABUPATEN LOMBOK TENGAH Lalu Budiman
Juremi: Jurnal Riset Ekonomi Vol. 5 No. 1: Juli 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/juremi.v5i1.11275

Abstract

This study aims to analyze the influence of technology-based innovation on bureaucratic effectiveness in Montong Gamang Village, Kopang District, Central Lombok Regency. The method used is descriptive qualitative with a case study approach. Data were obtained through in-depth interviews, observations, and document analysis. The results show that technological innovations, such as the Village Information System (SID) and online service applications, improve the efficiency, transparency, and accountability of public services. Despite their positive impact, the implementation of innovations faces obstacles such as limited infrastructure, low digital literacy, and resistance to change. This study recommends strengthening infrastructure, ongoing training, and increasing community involvement to support the absence of innovation. These findings contribute to the development of literature related to public service innovation at the village level.
PARTISIPASI MASYARAKAT DALAM PELAYANAN PUBLIK DI KECAMATAN PRAYA KABUPATEN LOMBOK TENGAH Siahaan, Jannus Timbo Halomoan; Lalu Budiman
Journal of Innovation Research and Knowledge Vol. 5 No. 12 (2026): Mei 2026
Publisher : Bajang Institute

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Abstract

Abstract: Public participation in the provision of public services is one of the important requirements in realizing good governance. This study aims to analyze public participation in public services in Praya District, Central Lombok Regency. The main problem is the low level of citizen involvement in official forums for policy formulation, although informal participation is quite active. The research method uses a qualitative approach with in-depth interviews, observations, and document reviews. Data were analyzed using the Miles and Huberman model through data reduction, data presentation, and drawing conclusions. The results of the study indicate that: 1) The form of public participation is still dominated by labor and social participation, not policy participation; 2) Factors that influence participation include economic busyness, low understanding, time constraints, and bureaucratic design; 3) Implications for service quality are seen in the still limited space for dialogue and public oversight of public services. These results confirm the existence of a research gap between normative regulations on public participation and empirical practices at the sub-district level. Therefore, a strategy for strengthening participation that is more contextual, inclusive, and based on the real needs of the Praya District community is needed. The recommendations are as follows: 1) The Praya District Government needs to establish a policy of public service information transparency that is easily accessible, simple, and based on community needs; 2) Strengthening community participation cannot be done partially, but must be done through an integrated and sustainable approach; 3) The Praya District Government needs to implement policies based on a specific conceptual model. Praya Sub-district is expected to be able to transform community participation from merely symbolic involvement to substantive participation that has a direct impact on the quality of public services.
Co-Authors Siahaan, Jannus Timbo Halomoan