Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Indonesian Collaboration Journal of Community Services (ICJCS) Jurnal Sosial, Sains, Terapan dan Riset (Sosateris)
Alamsyah, Muhammad Ghondur
Unknown Affiliation
Humanities Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
PENINGKATAN PELAYANAN ADMINISTRASI DAN INFORMASI MELALUI PEMASANGAN BANNER SOP DI DESA TANJUNG JAYA KECAMATAN PANIMBANG Jefri, Ulfi; Madina, Listia Ulya; Setyawati, Sharla; Alamsyah, Muhammad Ghondur
Indonesian Collaboration Journal of Community Services (ICJCS) Vol. 5 No. 3 (2025): Indonesian Collaboration Journal of Community Services
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/icjcs.v5i3.211

Abstract

Quality public services are the government's obligation to fulfill the rights of the community, including at the village level. The preparation of Administrative Standard Operating Procedures (SOPs) is a strategic step to improve transparency, consistency, and ease of access to information. This Community Service (PkM) activity aims to encourage the Tanjung Jaya Village Government to provide services according to applicable regulations and make it easier for the community to take care of various administrative services. The innovation carried out is the manufacture and installation of SOP Administration banners at the village office as a physical information medium that can be accessed directly by residents. The implementation method includes problem identification, interviews, preparation of SOP drafts, adjustments to regulations, finalization of documents, and installation of banners. The results of the activity showed a positive response from the village government and the high enthusiasm of the community in utilizing the available information. With the SOP banner, village officials have clear work guidelines, so that public services can take place more structured, accountable, and responsive to the needs of citizens. The existence of this information media is expected to be a sustainable tool in supporting transparent and efficient village governance.
The role of public relations in handling communication crises in public institutions Asfar, Andi Hasryningsih; Cintana, Dea; Mahwi, Shelina; Amanda , Amanda; Zakia, Mikail Rizqi; Alamsyah, Muhammad Ghondur
Jurnal Sosial, Sains, Terapan dan Riset (Sosateris) Vol. 14 No. 1 (2025): Sosateris
Publisher : Intitute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/p8ycnd35

Abstract

This study aims to analyze the role of public relations (PR) in handling communication crises in public institutions. The focus of the study includes the communication strategies implemented, the effectiveness of messages delivered to the public, and the challenges faced in maintaining public trust during crisis situations. The research method used a qualitative approach with in-depth interviews and document analysis in several public institutions experiencing communication crises. The results show that the success of crisis management is greatly influenced by the ability of PR to build fast, accurate, and transparent communication. A planned communication strategy, information transparency, and good internal coordination have been proven to be able to reduce the negative impact of crises and restore the image of public institutions. The findings also reveal that the greatest challenges for PR lie in limited communication resources and internal resistance to changes in communication strategies during crises. Based on these findings, it can be concluded that the role of PR is not only to convey information, but also as a strategic actor that determines the success of public institutions in overcoming communication crises and maintaining public trust. Therefore, strengthening the capacity and professionalism of PR is a crucial factor in ensuring the communication resilience of public institutions in the future.
Co-Authors Amanda , Amanda ASFAR, ANDI HASRYNINGSIH Cintana, Dea JEFRI, ULFI Madina, Listia Ulya Mahwi, Shelina Setyawati, Sharla Zakia, Mikail Rizqi