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All Journal Eduvest - Journal of Universal Studies As-Syirkah: Islamic Economic & Financial Journal
Zahra, Haura Az
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Religion Aerospace Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Neuroscience Social Sciences Other

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Pengaruh Brand Image dan Product Quality Terhadap Customer Loyalty yang Dimediasi Customer Satisfaction pada Pakaian Muslim Zahra, Haura Az; Abadi, Feryyal
As-Syirkah: Islamic Economic & Financial Journal Vol. 4 No. 2 (2025): As-Syirkah: Islamic Economic & Financial Journal 
Publisher : Ikatan Da'i Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56672/hp53wx14

Abstract

The development of the Muslim fashion industry in Indonesia is increasingly important, as the majority of the population is Muslim and the awareness of wearing fashionable sharia clothes increases. This increase in demand encourages business actors like Elzatta to maintain product quality and brand image to increase customer satisfaction and loyalty. This study aims to examine the influence of brand image and product quality on customer satisfaction, as well as its impact on customer loyalty on Elzatta consumers in Jakarta. The study used a quantitative approach with SEM-PLS. Data was collected from 110 respondents through an online questionnaire. The results show that brand image and product quality have a positive effect on customer satisfaction. Furthermore, customer satisfaction is a mediating variable in the relationship between these two variables to customer loyalty. However, brand image does not have a direct effect on loyalty because consumer expectations are not met. The R² value of 0.63 for customer loyalty and 0.623 for customer satisfaction indicates that the model belongs to the moderate category. An SRMR value of 0.085 indicates a fairly decent model, although an NFI of 0.716 indicates that the model is fit. This research provides important implications for Elzatta's management to continue to maintain quality, innovation, and service to strengthen customer loyalty.
Analysis of Determinants of Psychological Well-Being in People with Diabetes: A Systematic Review Maryam, Evi; Hafizhawita, Jesinda Nurhasna; Zahra, Haura Az; Amalia, Sanrina; Setiawan, Nadiva Raia
Eduvest - Journal of Universal Studies Vol. 5 No. 8 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i8.52139

Abstract

Psychological well-being in individuals with diabetes is a crucial yet often overlooked aspect of disease management, as it directly influences glycemic stability, adherence to treatment, and the risk of complications or mortality. Despite its importance, variations in demographic, psychosocial, and environmental determinants remain insufficiently synthesized in the literature. This study aims to identify factors influencing psychological well-being in people with diabetes through a systematic review of 33 peer-reviewed journals (N = 20,282) retrieved from Google Scholar, PubMed, Crossref, and Scopus. The review examined determinants including age, gender, socioeconomic status, self-efficacy, self-management, religiosity, mindfulness, self-compassion, gratitude, coping strategies, social support, supportive environments, and access to healthcare. The findings indicate that individuals with Type 1 Diabetes Mellitus face persistent psychosocial stress due to lifelong insulin use, whereas those with Type 2 Diabetes Mellitus are more affected by lifestyle-related factors. Overall, higher levels of psychological well-being were associated with better glycemic control, improved treatment adherence, and reduced risk of complications. The study highlights the need for effective psychosocial interventions, integration of mental health support in diabetes care, and the development of comprehensive measurement standards. These implications are critical for policymakers, healthcare providers, and community-based programs seeking to improve the holistic well-being of people with diabetes.
Co-Authors Abadi, Feryyal Amalia, Sanrina Hafizhawita, Jesinda Nurhasna Maryam, Evi Setiawan, Nadiva Raia