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Implementation of AHP and TOPSIS: Selection of Medical Equipment Distributors at the Ministry of Health of the Republic of Indonesia Taufiq, Muhammad; Septian, Ghofur Rahmat
JURNAL SISFOTEK GLOBAL Vol 15, No 2 (2025): JURNAL SISFOTEK GLOBAL
Publisher : Institut Teknologi dan Bisnis Bina Sarana Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38101/sisfotek.v15i2.15937

Abstract

This research aims to develop a Decision Support System (DSS) using the Analytic Hierarchy Process (AHP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) to assist the Ministry of Health in selecting the most suitable medical equipment distributor. The AHP method is employed to determine the weight of multiple evaluation criteria, including Quality Management System, Human Resources Management, Infrastructure, Inventory Handling, Traceability, Complaint Handling, FSCA, Returns, Disposal, Illegal Access, Internal Audit, Management Review, and Third-Party Activities. Once the weights are established, the TOPSIS method is applied to evaluate and rank the distributor alternatives based on their relative proximity to the ideal and anti-ideal solutions. The integration of AHP and TOPSIS ensures a more structured, objective, and data-driven decision-making process. The results show that the distributor labeled D4 has the highest preference value (0.64632), indicating the best performance among all alternatives evaluated. This combined method enhances decision-making accuracy, reduces subjectivity, and aligns selection outcomes with operational and regulatory standards. The study concludes that implementing a DSS using AHP and TOPSIS can significantly improve the efficiency, transparency, and effectiveness of medical equipment distributor selection within the healthcare logistics system.