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All Journal Economic Reviews Journal Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Hetria Hayyun Namirah
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Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Evaluasi Sistem Informasi Manajemen Puskesmas (SIMPUS) Menggunakan Metode National Usability-Focused Health Information System Scale (NUHISS): Studi di Puskesmas Bunguran Tengah Hetria Hayyun Namirah; Arlette Suzy Puspa Pertiwi; Ign. Wiseto P. Agung
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 9 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i9.8859

Abstract

The digitalization of healthcare services in Indonesia has shown significant progress. At the primary healthcare level, one form of digitalization is the implementation of the Puskesmas Management Information System (SIMPUS), which aims to facilitate fast, accurate, and reliable information delivery by healthcare personnel. However, various usability-related challenges have emerged in its implementation. This study aimed to evaluate SIMPUS using the National Usability-Focused Health Information System Scale (NUHISS) method, with a case study conducted at Bunguran Tengah Public Health Center, Natuna Regency, Riau Islands Province, during March–April 2025. A descriptive method with a qualitative approach was employed. Participants included physicians, nurses, midwives, laboratory technicians, pharmacists, and medical record officers. Data were collected through interviews, observations, and document reviews, and analyzed using the Miles and Huberman model. The findings revealed that SIMPUS demonstrated adequate technical stability. However, system issues such as automatic logouts, data-saving failures, and information loss were still present. Although the system's response time was generally good, unexpected behaviors—such as disappearing menus, unsaved data, and inter-module inconsistencies—were found to disrupt workflow and increase the risk of service errors. Consistent data loss was also reported, although not on a daily basis. These issues led to service delays, additional administrative workload, and potential risks to patient safety. Users addressed these problems by manually recording or re-entering data, coordinating with technical teams, and conducting repeated verifications to ensure information accuracy.
Transformasi Bisnis Melalui Business Process Reengineering: Tinjauan Literatur Terhadap Penerapan dan Dampaknya pada Berbagai Sektor Hetria Hayyun Namirah; Ramadhan Fauzie Nugraha; Rudy Djuanda; Tri Aji Pujo Sembodo
Economic Reviews Journal Vol. 3 No. 4 (2024): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v3i4.540

Abstract

Business Process Reengineering (BPR) became an important strategy for improving operational efficiency and effectiveness across various industrial sectors. In the era of globalization and increasingly fierce competition, companies were required to continuously innovate and enhance their operational efficiency. One approach that proved effective in achieving these goals was BPR. The purpose of this study was to present a comprehensive literature review on the implementation of BPR in various sectors, focusing on analyzing the factors that influenced the success and impact of BPR implementation. The research method employed was a literature review that explored the application of BPR in different contexts, including the creative economy, product distribution, healthcare, education, and the aviation industry. A literature review was conducted on 15 published studies from 2019 to 2024. The research showed that BPR focused not only on reducing costs but also on improving service quality and customer satisfaction. By utilizing information technology and collaborative approaches, companies overhauled their business processes to achieve better results. The findings of this review provided insight into the challenges and opportunities faced by organizations in implementing BPR, as well as recommendations for best practices in its implementation.
Co-Authors Arlette Suzy Puspa Pertiwi Djuanda, Rudy Ign. Wiseto P. Agung Ramadhan Fauzie Nugraha Tri Aji Pujo Sembodo