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Barriers To E-Commerce Advertising Adoption: A Qualitative Study of Sellers on an Indonesian Marketplace Salmadewi, Ratri Ayu; Hutajulu, Sahat
Eduvest - Journal of Universal Studies Vol. 5 No. 10 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i10.51286

Abstract

Despite digital advertising becoming more important in providing business advantage, many sellers in Indonesia remain hesitant to adopt e-commerce advertising tools. This study investigates the main barriers that prevent sellers from using advertising features on a major Indonesian marketplace. A qualitative approach was applied through semi-structured interviews with ten sellers, including current users, former users, and non-users. This study offers a novel contribution by exploring seller resistance from an experience-based perspective, which has not been widely explored in existing adoption research. The study uses a framework analysis method to identify eight main barriers including performance expectancy, effort expectancy, social influence, facilitating conditions, price value, habit, personal innovativeness, and digital advertising literacy. While most sellers found the platform easy to use, concerns about performance outcomes, cost justification, and lack of advanced knowledge limited adoption. Social factors and marketing preferences also influenced seller decisions. To strengthen the findings, this study uses a triangulation method by comparing the qualitative results with a previous quantitative study. This approach provides a clearer view of seller adoption behavior by confirming key factors and highlighting both aligned and differing insights. These findings provide a clearer understanding of why some sellers resist using e-commerce advertising and emphasize the need to address barriers and concerns to encourage wider tools adoption.
Strategic Readiness of 6G Implementation in Indonesian Telco Company : an Internal And External Environment Analysis Larasati, Angela Merici Diah; Hutajulu, Sahat
Eduvest - Journal of Universal Studies Vol. 5 No. 10 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i10.51350

Abstract

When it comes to paving the way for innovation in B2B telecommunication services for companies in Indonesia, the prospect of Indonesia integrating a digitally driven economy and 6G connectivity is essential. This research analyzes the strategic readiness of one of Indonesian Telco Company to leverage 6G technology for scaling up its B2B service offerings. Data gathering was done through semi-structured interviews with important stakeholders alongside secondary materials while a qualitative explorative approach was utilized. Internal strengths and weaknesses were analyzed through SWOT analysis while PESTEL and Porter’s Five Forces frameworks assessed external opportunities and threats. The results indicate that the firm’s infrastructural prowess and group synergy positioning are major boons, but challenges such as ROI lucidity, competitive agility, and talent development remain significant issues. This work offers insights for stearing technological spendings in a regulated investment landscape while enabling the strategic foresight telecommunication investments in Indonesia on 6G deployment in the sector.
Leveraging New Business Models to Enhance Profitability in Cohort-Based Courses Edtech Businesses Study Case: PT Dibimbing Digital Indonesia Syah, Zaky Muhammad; Prasetio, Eko Agus; Hutajulu, Sahat
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i4.15165

Abstract

Over the past five years, the education technology (EdTech) sector has gained increasing prominence, characterized by significant growth in investments, transactions, and overall revenues. PT Dibimbing (Dibimbing.id), an EdTech company, experienced a decline in revenue largely attributed to elevated customer acquisition costs (CAC). This research aims to analyze the challenges faced by Dibimbing.id and form an innovative and profitable business model for Dibimbing.id. This study uses qualitative research by applying Richardson's framework theory (Value Oriented Framework). This research was obtained through in-depth interviews and Forum Group Discussions (FGDs). The FGD involved teams in Dibimbing.id, including marketing and sales, development, operations, human resources, finance, and technology teams. The results showed that the existing business model faces problems such as variable learning speed, highly complex learning syllabus, hiring difficulties to find advanced talents, bootcamp business model that does not contribute to profit growth, students' concerns with limited job prospects, and financial constraints. Therefore, four solutions were revealed in this research for a new business model, namely self-paced learning, leveling course, job guarantee program, and Study Now Pay Later (SNPL).
Strategic Foresight: Scenario Planning For Sharia Joint Financing Yusriani, Joice Fiskia; Hutajulu, Sahat
SEIKO : Journal of Management & Business Vol 9, No 1
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v9i1.10917

Abstract

Islamic financial institutions are required to face significant uncertainties in the process of establishing new Shariah-compliant businesses, particularly permissive contract structures and operating re-tooling requirements. In this environment, this study endeavors to bridge the current gap by developing a structured scenario planning method to aid strategic foresight related to launching a new product through an Islamic feature- Sharia joint financing facility at an Indonesian Islamic bank. This approach utilizes a qualitative interpretation format through stakeholder interviews and STEEP analysis to determine how driving forces are identified and prioritized. The findings underscore two critical uncertainties that most affect business outcomes in the future, namely the readiness and stability of the IT ecosystem and achievement of key business and financial metrics. These critical uncertainties construct four viable scenarios, for which the Strategy Diamond Framework is proposed as a facility describing strong strategic options. This study contributes a systematized approach to transform the notion of strategic foresight into concrete and operational roadmap in response to innovation challenges arisen from Islamic finance.
Linking Technology Acceptance (TAM3) and Institutional Readiness (TOE) in Digital Public Fund Disbursement: Evidence from Indonesia’s Makan Bergizi Gratis (MBG) Program Ivandhari, Arliani; Hutajulu, Sahat
SEIKO : Journal of Management & Business Vol 9, No 1
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v9i1.11021

Abstract

Makan Bergizi Gratis (MBG) is an Indonesian government program to reduce stunting rates and strengthen nutritional quality. Badan Gizi Nasional (BGN) implemented technology adoption in the form of a Bank Rakyat Indonesia’s (BRI) Virtual Account (VA) to save time and increase transparency in fund distribution. The purpose of this study is to quantify, identify factors, and assess the contribution of the VA dashboard. This study introduces the TAM-TOE model approach as a theoretical model in the study of technology adoption. The Technology Acceptance Model (TAM3) focuses on a survey of perceived usefulness, ease of use, and behavioral intentions of SPGG officers and is analyzed using the SEM-PLS method. The Technology–Organization–Environment (TOE) study focused on technology adoption through interviews with BGN officials and analyzed using descriptive methods. The results showed that Virtual Accounts were proven to increase disbursement speed, reduce reconciliation errors, and strengthen audit accountability. SPPG officers reported increased confidence in managing daily transactions, in line with survey results showing positive perceptions regarding the benefits and ease of using VA. This is consistent with the SEM-PLS results showing that Behavioral Intention is significantly influenced by Perceived Usefulness (P-value = 0.000) and Perceived Ease to Use (P-value = 0.032). From an institutional perspective, BGN emphasized that the dashboard strengthens financial oversight and enhances accountability.