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All Journal Daya Saing : Jurnal Ilmu Manajemen Jurnal Bisnis Kompetitif
AZ, Bambang
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Decision Sciences, Operations Research & Management Social Sciences Other

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SYSTEMATIC LITERATURE REVIEW : "PENGARUH TEKNOLOGI MOBILE COMPUTING TERHADAP PENGALAMAN PENGGUNA DALAM TRANSAKSI MOBILE COMMERCE AZ, Bambang; Veri, Jonh
Jurnal Ekonomi Bisnis Kompetif Vol 4 No 2 (2025): Strategi, Inovasi, dan Kinerja Bisnis di Era Digital dan Globalisasi
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/bisniskompetif.v4i2.2430

Abstract

The development of mobile computing technology has revolutionized the way consumers interact with mobile commerce (m‑commerce) platforms, presenting both opportunities and challenges for service providers. This study aims to identify, analyze, and synthesize recent findings on the impact of mobile computing technology on user experience in m‑commerce transactions. A Systematic Literature Review (SLR) method was employed by searching the literature in leading databases such as Scopus, IEEE Xplore, and Google Scholar. The initial search yielded 200 articles relevant to the keywords. After a screening process based on inclusion and exclusion criteria, selected articles were analyzed in depth. The synthesis results indicate that factors such as access speed and connectivity stability, responsive and adaptive interface design, secure transactions, and the integration of wireless technologies (e.g., NFC and mobile wallets) have a significant influence on user satisfaction, trust, and loyalty. These findings affirm that the success of m‑commerce is determined not only by product or service quality but also by the technical performance and interaction experience provided. This study offers insights for developers, marketers, and researchers to design strategies for enhancing user experience based on advances in mobile computing.
SYSTEMATIC LITERATURE: TANTANGAN DAN INOVASI MANAJEMEN DALAM MENGELOLA PASAR MONOPOLI DI ERA GLOBAL Arafah, Zahid Nugrah; AZ, Bambang; Al Faisal, Aldi; Zefriyenni, Zefriyenni
Jurnal Daya Saing Vol. 11 No. 3 (2025): Transformasi Manajemen, Kepemimpinan, dan Pemasaran Digital di Era Ekonomi Mod
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v11i3.2404

Abstract

This study presents a Systematic Literature Review (SLR) on challenges and innovations in managing monopoly markets in the global era. The research collected articles published between 2015 and 2025 from Scopus, Web of Science, Dimensions, and Google Scholar following PRISMA guidelines. Through a rigorous selection process, eleven relevant articles were selected for further analysis. The findings reveal that monopoly markets in the digital era face complex challenges in the form of tension between innovation needs and antitrust regulations, where overly strict antitrust policies potentially hinder innovation incentives for dominant companies. The development of digital platform economies further complicates this dynamic through the formation of "data monopolies" that consolidate market power through algorithm and information control. Bibliometric analysis using VOSviewer identified four main research clusters: regulatory model development, managerial approaches, digital market dynamics, and sectoral applications. This study asserts that effective monopoly market management requires an adaptive regulatory approach that not only focuses on restricting monopoly power but also encourages collaboration between government, business actors, and academics in designing evidence-based policies. The research provides theoretical and practical contributions to developing market management policies capable of maintaining balance between economic growth, consumer protection, and promotion of healthy competition in an increasingly complex digital era. Keywords: managerial economics, innovation, challenges, monopoly
Co-Authors Al Faisal, Aldi Arafah, Zahid Nugrah Veri, Jonh Zefriyenni Zefriyenni, Zefriyenni