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All Journal Jurnal Manajemen Bisnis Journal of Management and Business Insight
Azzahra, Tania Chusna
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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The analysis of employee performance: The effect of social insurance, work environment, and incentives Salsabella, Tassya Dzulfiana; Azzahra, Tania Chusna
Journal of Management and Business Insight Vol. 3 No. 1 (2025)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jombi.v3i1.1632

Abstract

Purpose-Post offices are facilities that provide services for receiving, collecting, sorting, transmitting, and delivering letters and packages. The phenomenon shows that there is a discrepancy between theory and reality. This study aims to analyze the influence of social insurance, work environment, and incentives on employee performance. Methodology-This study uses a quantitative approach by conducting a survey using a questionnaire. The respondents of this study are employees working at the Yogyakarta Central Post Office, Indonesia. The research data was obtained from 50 respondents using a saturated sampling technique. Data analysis was carried out through validity tests, reliability tests, and hypothesis testing using SPSS version 25 statistical tools. Findings-The results of the study indicate that incentives have a positive effect on employee performance behavior. However, social insurance and the work environment in this study were found to have no positive effect on employee performance. This means that social insurance and the work environment cannot automatically be considered determining factors for employee performance, as there are other stronger factors influencing performance, such as incentives. Research Limitations- The scope of this study focuses on employees working at the Yogyakarta Central Post Office, Indonesia. Therefore, the results of this study do not represent employees working at branch post offices or other regions. In addition, the number of respondents is still relatively small, so it is recommended that future studies increase the number of research samples or expand the scope of the sample. Novelty-This study provides a deeper understanding of the relationship between employee performance and the factors that influence it. These findings are expected to provide practical recommendations for policymakers and practitioners to improve employee performance
Prophetic Leadership and Competitive Advantage: The Role of Total Quality Management Bidayati, Utik; Azzahra, Tania Chusna
Jurnal Manajemen Bisnis Vol. 17 No. 1: March 2026
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

Research aims: This study examines the effect of prophetic leadership on university lecturers’ competitive advantage, with total quality management (TQM) serving as a mediating variable.Design/Methodology/Approach: A quantitative approach was employed using data from 264 university lecturers in Indonesia, selected through purposive sampling. Data were collected via a questionnaire and analyzed using SmartPLS 4.0.Research findings: The results indicate that prophetic leadership positively affects TQM but has a negative direct effect on competitive advantage. In contrast, TQM positively influences competitive advantage. Moreover, TQM acts as a mediating mechanism through which the positive effect of prophetic leadership is translated into competitive advantage.Theoretical Contribution/Originality: This study contributes theoretically by integrating prophetic leadership, grounded in Islamic ethical and spiritual values, into the leadership discourse in higher education, an area that remains underexplored in mainstream academic literature.Practitioners/Policy Implications: Theoretically, this study extends the higher education leadership literature by incorporating religious and ethical values. Practically, university management can develop prophetic leadership programs and implement TQM systems to enhance the quality and long-term competitiveness of academic staff.Research Limitations/Implications: First, the sample is confined to specific geographic areas in Indonesia, which may limit the generalizability of the findings. Second, the quantitative approach does not fully capture the perceptions and contextual dynamics involved in implementing prophetic leadership and TQM in practice.
Co-Authors Salsabella, Tassya Dzulfiana Utik Bidayati, Utik