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All Journal JURNAL ILMU SOSIAL SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL Arus Jurnal Sosial dan Humaniora SIMBOL : Jurnal Administrasi Publik dan Pemerintahan
Imanuari Pertiwi, Vidya
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Religion Arts Humanities Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Efektivitas Penggunaan Aplikasi Tata Naskah Dinas Elektronik (TNDE) Untuk Mendorong Penerapan Smart Governance di Lingkungan Inspektorat Provinsi Jawa Timur Putri Wulandari, Arnita; Imanuari Pertiwi, Vidya
Jurnal Administrasi Publik dan Pemerintahan Vol. 4 No. 1 (2025): SIMBOL : Jurnal Administrasi Publik dan Pemerintahan
Publisher : LPPM STISIP IMAM BONJOL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55850/simbol.v4i1.199

Abstract

Teknologi digital telah menjadi elemen penting dalam transformasi pemerintahan modern, terutama dalam penerapan smart governance yang berfokus pada efisiensi, transparansi, dan inovasi layanan publik. Salah satu langkah strategis dalam digitalisasi administrasi pemerintahan adalah implementasi Tata Naskah Dinas Elektronik (TNDE) yang bertujuan untuk meningkatkan efisiensi pengelolaan dokumen dan mempercepat proses administrasi persuratan. Penelitian ini bertujuan untuk mengevaluasi efektivitas penggunaan TNDE di lingkungan Inspektorat Provinsi Jawa Timur dengan menggunakan metode kualitatif deskriptif. Evaluasi dilakukan berdasarkan tiga indikator efektivitas organisasi menurut Duncan, yaitu pencapaian tujuan, integrasi, dan adaptasi. Hasil penelitian menunjukkan bahwa TNDE telah meningkatkan efisiensi administrasi persuratan dan mempercepat distribusi dokumen secara digital. Namun, beberapa kendala masih ditemukan, seperti keterbatasan infrastruktur teknologi, kesiapan sumber daya manusia, serta fitur aplikasi yang perlu dikembangkan lebih lanjut. Oleh karena itu, optimalisasi TNDE melalui peningkatan pelatihan, penguatan infrastruktur, serta pengembangan fitur yang lebih responsif sangat diperlukan untuk mendukung penerapan smart governance yang lebih efektif dan berkelanjutan.
Penerapan E-Government Aplikasi Laki-El (Laporan Kinerja Elektronik) Pada Bagian Organisasi Sekretariat Daerah Kota Surabaya Rifansyah, Muhammad Ridho; Imanuari Pertiwi, Vidya
Arus Jurnal Sosial dan Humaniora Vol 4 No 2: Agustus (2024)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v4i2.494

Abstract

Kemajuan teknologi dan komunikasi yang begitu pesat  dapat mempengaruhi penyelenggaraan pada suatu perangkat daerah khususnya Bagian Organisasi Sekretariat Daerah Pemerintah Kota Surabaya yang memanfaatkan teknologi sebagai sarana digitalisasi sektor publik pada penerapan aplikasi Laki-El (Laporan Kinerja Elektronik). Demi tercapainya keberhasilan dari penerapan e-government tersebut diperlukan elemen-elemen sukses yang meliputi support, capacity serta value. Support merupakan elemen dukungan dari pimpinan maupun pegawai dalam pengembangan e-government, lalu capacity meliputi dukungan sumber daya finansial dan infrastruktur teknologi, dan value yang merupakan manfaat dari penerapan e-government tersebut. Tujuan penelitian tersebut yaitu menganalisis Penerapan e-government Aplikasi LAKI-EL (Laporan Kinerja Elektronik) Pada Bagian Organisasi Sekretariat Daerah Kota Surabaya. Penelitian dengan metode kualitatif deskriptif ini menggunakan teknik pengumpulan data melalui wawancara, observasi, dokumentasi dan studi literatur yang sesuai dengan topik penelitian. Diketahui dari hasil temuan pada penelitian yang dilakukan menunjukkan bahwa penerapan e-government aplikasi Laki-El (Laporan Kinerja Elektronik) yang diterapkan Bagian Organisasi Sekretariat Daerah Pemerintah Kota Surabaya dapat dikatakan telah diterapkan dengan baik yang dapat dibuktikan dari terpenuhinya ketiga elemen tersebut dan tidak menemukan kendala dalam pelaksanaannya.
EFFECTIVENESS OF THE JUMPA ARTIS PROGRAM IN IMPROVING PUBLIC SERVICE DELIVERY IN SEDATI DISTRICT, SIDOARJO REGENCY Dwi Prasetyo, Rachmad; Imanuari Pertiwi, Vidya
SOSIOEDUKASI Vol 14 No 4 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v14i4.6772

Abstract

This study aims to analyze the effectiveness of the Jumpa Artis Program (Free Ball Pickup Service) in improving public service quality in Sedati District, Sidoarjo Regency. This program is an innovation in population administration services that provides direct services to villages to facilitate public access to documents such as e-KTP, Child Identity Cards, and Job Seeker Cards. The research uses a qualitative approach with a case study method, referring to Sutrisno's effectiveness theory which includes five indicators: program understanding, targeting accuracy, time accuracy, goal achievement, and real change. Data were collected through in-depth interviews with eight informants from district officials, Civil Registry Office, and community service recipients, as well as observations and documentation. The results show that this program is quite effective in increasing accessibility to population administration services, as evidenced by the increase in the number of service recipients from 100 people in 2021 to 160 people in 2024 with a satisfaction rate of 90 percent. The program successfully reached communities with limited access to district offices, reducing costs and time for document processing. However, there are still obstacles in implementation timeliness, inter-agency coordination, limited human resources and infrastructure, and suboptimal population data updates. This study recommends increasing HR capacity, adding infrastructure, developing digital information systems, and strengthening cross-sectoral coordination to improve program effectiveness sustainably.
Social Awareness of Entrepreneurs Towards Product Halal Certificates Darmadi, Dandi; Imanuari Pertiwi, Vidya; Reviandani, Oktarizka
JURNAL ILMU SOSIAL Vol 21, No 2 (2022)
Publisher : Faculty of Social and Political Sciences, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jis.21.2.2022.181-200

Abstract

Food and beverage production are increasingly circulating, whether produced by large companies or small businesses. The public, as consumers, needs a guarantee of the hygiene and halalness of a product, so the Government requires a halal certificate that business actors must pocket before their products are sold. Of 479,621 new business units in East Java, 2,230 have halal certificates. The author's concern is analyzing business actors' social awareness toward halal certificates. The research was conducted with a qualitative approach, sourced from primary and secondary data. Data collection techniques are interviews, observation, and literature study. The study's results using the Social Awareness theory, which looked at the knowledge, attitude, and action aspects, found that business actors' knowledge of halal certificates and procedures was well established. However, in terms of attitudes and actions towards halal certificates, the products differed due to external factors, namely costs and management complexity. Business actors will be proactive if obtaining halal product certificates is carried out efficiently and at low costs. Even producers admit they want to avoid taking care of if they have to use personal costs. Another factor that supports the social awareness of business actors is the assistance of facilities from the Surabaya city government through the Department of Trade, both technical assistance and costs.
Co-Authors Darmadi, Dandi Dwi Prasetyo, Rachmad Putri Wulandari, Arnita Reviandani, Oktarizka Rifansyah, Muhammad Ridho