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Natassa, Jihan
Fakultas MIPA dan Kesehatan Universitas Muhammadiyah Riau
Agriculture, Biological Sciences & Forestry Chemistry Nursing Physics

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GAMBARAN PENGETAHUAN DAN KUALITAS HIDUP LANJUT USIA YANG MENGGUNAKAN GIGI TIRUAN DI DESA SIBUAK KECAMATAN TAPUNG KABUPATEN KAMPAR TAHUN 2015 Natassa, Jihan; Zulhidriani, -
Sistem Informasi Vol 7 No 01 (2016): Jurnal Photon
Publisher : Fakultas MIPA dan Kesehatan Universitas Muhammadiyah Riau

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Abstract

The elderly must be use the denture to complete the needs of good life functionally and optimally. This research aims to determine the description of Knowledge and Life Quality Of Elderly Who Use The Denture at Sibuak Village, Tapung, Kampar In 2015. Type of this research is descriptive. The population of the elderly at Sibuak Village, Tapung, Kampar are 45 person. The sampling technique is total sampling technique. The method of data collection is questionnaire. The data is processed by a computer program and presented in frequency distribution table. Then, the results showed the most of the elderly respondents who use the denture about 60-74 years are 31 person (68.9%), the majority of female respondents are 28 person (62.2%), the majority of respondents with elementary education level are 21 person (46.7%), the majority of housewife respondents are 21 person (46.7%), the majority of GTLL denture types respondents are 23 person (51.1%), and a good level of knowledge of the majority of respondents are 23 person (51.1%), also the low quality of life respondents are 26 person (57.8%). Based on the results, the elderly should be more attention and take care for their oral cavity, they also can give the information about denture benefits to others. For sure, the dentist or dental health workers should lead the others to take care their oral cavity especially for edentolus patients, so they can reach a better life quality functionally and optimally.
HUBUNGAN MUTU PELAYANAN DENGAN KEPUASAN PASIEN DI RUANG RAWAT INAP RUMAH SAKIT TENTARA PEKANBARU Natassa, Jihan; Afrizah, -
Sistem Informasi Vol 7 No 02 (2017): Jurnal Photon
Publisher : Fakultas MIPA dan Kesehatan Universitas Muhammadiyah Riau

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Satisfaction beginning of the acceptance of the patient first came to the patient leaves the hospital (Herlambang, 2016). Four-level military hospital pekanbaru 01.07.04 has a fundamental duty to implement health care outpatient and inpatient, where the value BOR 25,08 %, Initial surveys are known to many complain to the patients so that they are less satisfied. Intention of this research is what is there is relationship quality of care and patient’s satisfactioninpatient unit four level military hospital Pekanbaru 2016. This Research method is analytic quantitative with research desain use transversal crosscut approach (sectional cross) its responder is patients inpatient in the mounth of May until June 2016.This Research Sample counted 87 people patients inpatient. Technique intake ofsample isnon probability sampling. Analysis the used is analysis of univariat bivariate and with test of Chi-Square, measure instrument the used is data processing and questionnaires use computerization. Result of research show there are relation between reability (Value P 0,003,value of OR=4,313), assurance (Value P 0,034, value of OR=2,833),tangibles (Value P 0,006, value of OR=3,882), emphaty (Value P 0,022, value of OR=3,257), responsiveness (Value P 0,003,value of OR=4,308) with patient satisfaction in the inpatient unit four level military hospital Pekanbaru 2016. Suggested to the relevan agencies, namely the military hospital to improve the quality of services provided to inpatient through training to health workers.
HUBUNGAN PELAYANAN DOKTER TERHADAP PERSEPSI MUTU PASIEN PESERTA BPJS DI INSTALASI RAWAT JALAN RSUD ARIFIN ACHMAD PEKANBARU TAHUN 2015 Natassa, Jihan; Arviana, Desma
Sistem Informasi Vol 6 No 02 (2016): Jurnal Photon
Publisher : Fakultas MIPA dan Kesehatan Universitas Muhammadiyah Riau

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Abstract

According to indonesian lawno.44 2009 article 2 about the hospital said that hospitals must remain capableimprove services of better quality to fulfilledhighest degree of health.While according to indonesianlaw no 24 states that in 2011 about BPJS,BPJS aimed to provide certainty for social protection and welfare of all the people .The purpose of this research is to know the relationship of doctor servicesagainst the perception of patient qualityparticipants of BPJS in outpatient installation ArifinAchmad Hospital Pekanbaru 2015. The kind of this research is analytic quantitative research, with a design cross sectional. Research carried out time for the month ofmay-june 2015. Total Sample are 196 peopleswhichisthe participants of BPJS who is visiting out patient installation in ArifinAchmad Hospital Pekanbaru. The sample collection technique is accidental of sampling Analysis that been used is bivariat and univariat. From the results of research shows that there is meaningful relationship between medical doctor skills with perception of patients p value = 0,005 (p<alpha 0,05), The attitude of the doctor with patientsperception p value = 0,000 (p<alpha 0,05), Information dissemination doctor with patientsperceptionp value = 0,004 (p<alpha 0,05),Punctuality of doctorservicesp value = 0,005 (p<alpha 0,05). Can be concluded that there is the relationship between doctor services against the perception of patient quality participants of BPJS in outpatient installation ArifinAchmad Hospital Pekanbaru. Hence it is expected to chairman of hospital management in order to repair and improve quality of service doctor.
Co-Authors Afrizah, - Arviana, Desma Zulhidriani, -