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All Journal Jurnal Kesehatan Bina Generasi
Samsudin, Sultan
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Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

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ANALISIS UPAYA MENINGKATKAN STRATA AKREDITASI PARIPURNA PUSKESMAS MATANGA KABUPATEN BANGGAI LAUT Samsudin, Sultan; Nurfaizah, Sitti; Togubu, Diana Mirja
Bina Generasi : Jurnal Kesehatan Vol 17 No 1 (2025): Bina Generasi : Jurnal Kesehatan
Publisher : LPPM STIKES BINA GENERASI POLEWALI MANDAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35907/bgjk.v17i1.363

Abstract

As one method to optimize the quality of health services is by accreditation assessment. This study aims to analyze efforts to improve the plenary accreditation strata of the matanga health center of the Banggai Laut district.This research method uses qualitative research with a descriptive approach, with a total of five informants, the selection of informants is determined by purposive sampling technique. Data collection was obtained through interviews and observations. Data analysis was carried out qualitatively. The results showed that the head of the health center has a very important role in making accreditation decisions, it needs to be prepared as well as possible both from the budget, facilities and infrastructure and the readiness of existing resources, organizing according to specified procedures, continuous supervision, implementing continuous monitoring and evaluation and the Planing Do Study Act cycle carried out at the health center to be a measure of service quality. The conclusion of this study is the need for a careful plan in the accreditation process, the implementation of a comprehensive health center management cycle, increasing resources, and improving service quality oriented towards customer satisfaction and quality standardization.
Co-Authors Nurfaizah, Sitti Togubu, Diana Mirja