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All Journal Jurnal Administrasi Publik dan Bisnis (JaPaBis) Jurnal Ilmiah Administrasi Publik
Cempaka Mulia, Imas
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Decision Sciences, Operations Research & Management Environmental Science Social Sciences

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Analisis Public Service Motivation Aparatur Sipil Negara Generasi Milenial dan Generasi Z di Indonesia Balqis, Amanda; Ambardi, Defira; Siburian, Steven Manuel; Cempaka Mulia, Imas
Jurnal Administrasi Publik dan Bisnis Vol 7 No 2 (2025): September
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v7i2.281

Abstract

Public Service Motivation (PSM) plays an important role in the performance of the State Civil Apparatus (ASN) of the Millennial and Z Generations that now dominate the Indonesian bureaucracy. The characteristics of both generations that are idealistic and prioritize the meaning of work make public service motivation an intrinsic drive that is able to direct performance towards a more productive and service-oriented direction. Rigid and slow bureaucracy is the most dominant obstacle to the work motivation of Millennial and Z Generation ASNs. Through a qualitative method based on a descriptive-analytical approach, this research can describe the bureaucratic conditions faced by young ASNs and analyze the context that shapes the dynamics of each PSM dimension, namely attraction to politics and policies, commitment to public interest, compassion, and self sacrifice. This research also provides recommendations related to effective PSM management to achieve their potential for superior and responsive public performance.
Analysis of Factors  Influencing The Adoption Intention of JakPantau Utilization in Jakarta Kharisma Putra, Genta Reznanda; Cempaka Mulia, Imas
Jurnal Ilmiah Administrasi Publik Vol. 12 No. 1 (2026): Jurnal Ilmiah Administrasi Publik (JIAP)
Publisher : Badan Penerbitan Jurnal (BPJ) FIA-UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jiap.2026.012.01.6

Abstract

This study aims to analyze the factors that influence public adoption intention in utilizing the JakPantau application as a flood disaster mitigation tool in Jakarta. JakPantau is a feature within the Jakarta Kini (JAKI) application that provides real-time information on flood conditions through an automated sensor system integrated with official government data. The research uses a quantitative approach with a mixed-method data collection technique, combining quantitative methods (survey) and qualitative methods (in-depth interviews). The findings indicate that, based on the analysis using the theory of Chuah et al. (2024), the most influential factors on public adoption intention of JakPantau are risk information seeking and social media competence. Meanwhile, the least influential factor is trust in government information. This study provides recommendations to improve the quality of information delivered through JakPantau and to enhance public trust in the data presented, as well as to broaden the reach and frequency of application usage within the community.
Co-Authors Ambardi, Defira Balqis, Amanda Kharisma Putra, Genta Reznanda Siburian, Steven Manuel