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All Journal Management Studies and Entrepreneurship Journal (MSEJ)
Binti Bahari, Asnani
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Decision Sciences, Operations Research & Management

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The Relationship Between Workload And The Performance Of Medical Record Officers: A Case Study Of Four Hospitals In The City Of Pekanbaru Sari, Tri Purnama; binti Ahmad Shakir, Khairunnisak; Binti Bahari, Asnani
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 6 No. 3 (2025): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v6i3.9239

Abstract

Medical records play a crucial role in supporting the quality of healthcare services, yet the performance of medical record officers is often constrained by high workloads. This study aimed to analyze the relationship between workload and performance of medical record officers using a quantitative cross-sectional design involving 100respondents selected through purposive sampling. Data were collected using structured questionnaires and analyzed
Co-Authors binti Ahmad Shakir, Khairunnisak Sari, Tri Purnama