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All Journal Science Information System and Technology West Science Nature and Technology Jurnal Terobosan Peduli Masyarakat (TIRAKAT)
Irjanto, Bambang
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Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Energy Health Professions

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Journal : Science Information System and Technology

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The Effect of Perceived Ease of Use and Perceived Usefulness on Intention to Use Mobile Banking Apps Risdwiyanto, Andriya; Irjanto, Bambang
West Science Information System and Technology Vol. 4 No. 01 (2026): West Science Information System and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsist.v4i01.2776

Abstract

This study examines the influence of perceived ease of use (PEOU) and perceived usefulness (PU) on the intention to use mobile banking apps in Indonesia. A total of 175 participants were surveyed, and the data were analyzed using SPSS version 25. The results indicate that both PEOU and PU significantly affect users' intention to use mobile banking apps, with perceived usefulness showing the strongest influence. Perceived ease of use also plays a significant role, though to a lesser extent. The findings suggest that enhancing both the usability and usefulness of mobile banking apps can drive higher adoption rates. This study contributes valuable insights for mobile banking developers and financial institutions aiming to improve user engagement and increase mobile banking adoption in Indonesia.
Co-Authors Andriya Risdwiyanto Dewa Oka Suparwata Frans Sudirjo Judijanto, Loso Karnoto . Susatyo Handoko