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Lutfiyatul F Anas
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Computer Science & IT Industrial & Manufacturing Engineering Other

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PERANCANGAN SISTEM INFORMASI TRACKING PROGRESS KOLABORATIF DALAM PENGELOLAAN MEDIA PADA DISKOMINFO BANYUWANGI Ummi Fadlilatuz Zakiyah; Zaehol Fatah; Lutfiyatul F Anas
Jurnal Riset Teknik Komputer Vol. 2 No. 3 (2025): September : Jurnal Riset Teknik Komputer (JURTIKOM)
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/k3smez32

Abstract

The design of a collaborative progress tracking information system is used for media management at the Office of Communication, Informatics, and Encryption (Diskominfo) in Banyuwangi Regency. Public information management faces complex challenges, especially in coordination among teams, utilization of technology, and efficient information distribution. Diskominfo Banyuwangi experiences significant obstacles in the media management process involving various parties, such as admins, staff, and partners, often operating separately and lacking integration, which leads to miscommunication, delays in revisions, and suboptimal content distribution. The need for an integrated information system has become urgent to support real-time team collaboration and ensure orderly and transparent work progress documentation. To address the issues of coordination and tracking of work, support from an information system is needed, which can facilitate collaboration among teams, ease the documentation of work activities, and accelerate the process of revision and publication of content. Overall, this design is expected to serve as a foundation for the development of an information system that supports more effective, adaptive, and integrated technology-based public services
PERANCANGAN WEBSITE PENGADUAN MASYARAKAT TANPA IDENTITAS UNTUK MENDUKUNG LAYANAN PUBLIK DI DINAS KOMINFO BANYUWANGI Amelia Ismatul Hawa; Zaehol Fatah; Lutfiyatul F Anas
Jurnal Riset Teknik Komputer Vol. 2 No. 3 (2025): September : Jurnal Riset Teknik Komputer (JURTIKOM)
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/9y1kh097

Abstract

Public complaints are an important means of improving the quality of public services. However, many people are still reluctant to submit their complaints for fear of their identities being revealed or receiving threats from the reported party. Furthermore, the lack of satisfaction with the follow-up of reports from the administrator also reduces the level of public participation. The existing web-based complaint application does not provide an anonymous feature, making the public feel insecure. This study aims to design a web-based public complaint application with an anonymous feature equipped with a unique code to maintain the privacy of the reporter. This study uses a Waterfall model software development approach that includes stages such as planning, needs analysis, design, implementation, and system testing. The result of this study is a design of an anonymous public complaint information system that can improve the sense of security, effectiveness, and efficiency of public services at the Banyuwangi Regency Communications and Information Service.
Co-Authors Amelia Ismatul Hawa Ummi Fadlilatuz Zakiyah Zaehol Fatah