Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Bulletin of Electrical Engineering and Informatics
Urbina-Novoa, Joel
Unknown Affiliation
Electrical & Electronics Engineering

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Mobile application to optimize appointment management in a specialized dental center Urbina-Novoa, Joel; Cabanillas-Carbonell, Michael
Bulletin of Electrical Engineering and Informatics Vol 14, No 5: October 2025
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eei.v14i5.9175

Abstract

The objective of the research was to implement a mobile application for the management of appointments in a specialized dental center, to improve patient care, allowing them to make their reservation from the place and at the time they want. The research has a quantitative approach, of experimental type with a pre-experimental design. The population consisted of 70 patients, with a total sample of 60. The SPSS statistical software was used for the elaboration of the results, obtaining positive results. With all the above mentioned in this research work, it is concluded that the implementation of the mobile application for appointment management for the dental center will facilitate patients to have better attention, which allows a reduction of time and satisfaction with the service. In indicator 1, referring to appointment registration time, a reduction of 44.13% was obtained. In indicator 2 on the number of patients presenting for appointments, an increase of 17.58% was obtained, and finally, in indicator 3 on the level of satisfaction, an increase of 65% was obtained.
Co-Authors Cabanillas-Carbonell, Michael