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All Journal JURNAL LENTERA : Kajian Keagamaan, Keilmuan dan Teknologi
Ramadhan, Muhammad Refaldi
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Religion Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice

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Tinjauan Yuridis Penyalahgunaan Data Pribadi Oleh Penyedia Jasa Telekomunikasi Ramadhan, Muhammad Refaldi
JURNAL LENTERA : Kajian Keagamaan, Keilmuan dan Teknologi Vol 24 No 3 (2025): September 2025
Publisher : LP2M STAI Miftahul 'Ula (STAIM) Nganjuk

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/lentera.v24i3.1817

Abstract

This study investigates the legal implications of personal data misuse by telecommunication service providers, specifically in the context of prepaid SIM card registration without the data owner’s consent and the distribution of starter packs that are already active prior to consumer acquisition. Employing a normative juridical approach with a statutory perspective, the research is anchored on Law No. 8 of 1999 on Consumer Protection and Law No. 27 of 2022 on Personal Data Protection. The study finds that unauthorized utilization of the National Identity Number (NIK) and Family Card Number (KK) infringes upon consumer privacy rights and may result in both material and immaterial losses. While telecommunication providers have implemented complaint handling procedures and compensation mechanisms, these measures remain insufficient to fully protect consumer data. The study emphasizes the necessity for stricter regulatory oversight, increased consumer legal awareness, and proactive compliance from service providers to ensure the confidentiality, security, and proper handling of personal data in line with statutory requirements
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