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All Journal Media Ilmiah Teknik Sipil
Alra, Yofaldri
Unknown Affiliation
Civil Engineering, Building, Construction & Architecture

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Penyusunan Standar Operasional Prosedur (SOP) Pekerjaan Darurat Di Lingkungan Perumda Air Minum Kota Padang: Development Of Standard Operating Procedures (SOP) For Emergency Works At Perumda Air Minum Kota Padang Syauki, Ilham Ahmad; Alra, Yofaldri; Ophiyandri, Taufika; Hidayat, Benny; Fernando, Rangga
Media Ilmiah Teknik Sipil Vol. 13 No. 3 (2025): Media Ilmiah Teknik Sipil
Publisher : ​Institute for Researches and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/mits.v13i3.10888

Abstract

This study discusses the development of a Standard Operating Procedure (SOP) for emergency work as a guideline for the company. The SOP template refers to the Regulation of the Minister of Administrative and Bureaucratic Reform (Permen PAN) No. 35 of 2012, using the Forum Group Discussion (FGD) method and questionnaire distribution. The research was conducted in the Technical Department of Perumda Air Minum Kota Padang, particularly in the Distribution and Production Divisions. The research stages included a literature review, a pilot study through direct observation of emergency work implementation, condition studies, and structured interviews. Based on the collected data, an initial draft of the SOP was prepared and presented in the FGD to obtain feedback. The draft was then tested through questionnaires distributed to relevant stakeholders. The results indicate that the SOP draft was complemented with additional lists according to specific needs, providing detailed descriptions of job activities that previously raised doubts regarding job functions. Respondents stated that the designed SOP sufficiently represents the company’s requirements and can serve as an initial reference before being formally implemented and legalized. The questionnaire evaluation scores ranged from 7 to 8, indicating that the SOP is effective and efficient in supporting the implementation of emergency work within the company.
Co-Authors Benny Hidayat Ophiyandri, Taufika Syauki, Ilham Ahmad