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All Journal Jurnal Sisfotek Global Management Analysis Journal
Taufik, Tatang Akhmad
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering

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Analysis of The EwacsPro Auto Dispatch System in XYZ Company Using Technology Readiness Level (TRL) and Technology Acceptance Model 2 (TAM2) Adoption Risoyo, Imam Andrian; Taufik, Tatang Akhmad
JURNAL SISFOTEK GLOBAL Vol 14, No 2 (2024): JURNAL SISFOTEK GLOBAL
Publisher : Institut Teknologi dan Bisnis Bina Sarana Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38101/sisfotek.v14i2.15659

Abstract

Fleet Management System (FMS) is a system that quite good to manage the haul cycle and can be useful for reducing the idle time of the conveyance. The development of an FMS with an Auto Dispatch System (ADS) that utilizes digital information technology can make management easier. ADS is the system which has assignment logic systems for transport equipment, either directly suggesting to the operator through computerized systems or through dispatchers. XYZ Company developed its own ADS, called Early Warning & Control System Pro (EwacsPro), which has been tested on 1 of 4 total pits they have in ABC jobsite, using the LTE Communication network, which is the first in Indonesia. The problem behind this research is that the system has never been tested for readiness. This research aims to analyze, evaluate and explore the level of readiness of the EwacsPro system using the Technology Readiness Level (TRL) method and also analyze the level of operator acceptance of the use of the EwacsPro system adopting Technology Accetance Model 2 (TAM2) using Structural Equation Modeling (SEM) analysis. The research will provide recommendations to the XYZ management for improvements related to EwacsPro at ABC Jobsite so that it can provide benefits according to the technological design which has been made, using Business Model Canvas (BMC) tool. The EwacsPro system reached level 9 TRL with a fulfillment rate of 80%. There are 7 variables that significantly influence EwacsPro's Usage Behavior directly and 1 variable that significantly influences using 2 influencing moderator variables of the TAM2 analysis. The R-square test also shows that all values are above 0.75, which means that there is a strong influence from the measurement of the exogenous latent variable on the endogenous latent variable.
Measuring Service Quality and Developing a Roadmap for the E-Science Service Application at the National Research and Innovation Agency (BRIN) Pratiwi, Sinta; Taufik, Tatang Akhmad
JURNAL SISFOTEK GLOBAL Vol 14, No 1 (2024): JURNAL SISFOTEK GLOBAL
Publisher : Institut Teknologi dan Bisnis Bina Sarana Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38101/sisfotek.v14i1.10871

Abstract

This research investigates the E-Service Science Application (ELSA) of the National Research and Innovation Agency (BRIN). In 2022, 77.41% of service requests through ELSA were unfulfilled, significantly impacting BRIN's Non-Tax State Revenue (PNBP) and ELSA Points. The study aims to evaluate ELSA's service quality using the Servqual method and to understand user behavior and intentions through the Technology Acceptance Model (TAM) 2. Questionnaires based on Servqual and TAM 2 models were utilized, with data analyzed via descriptive analysis of each variable and Structural Equation Modeling (SEM) using SmartPLS-3 software. Findings revealed that service quality attributes – tangibility, reliability, responsiveness, assurance, and empathy – were unsatisfactory, as indicated by negative GAPs. Importance-Performance Analysis (IPA) was employed to prioritize areas for improvement. Most respondents showed high intention to use (Mean 4.18) and usage behavior (Mean 4.09), with similar ratings for other TAM 2 variables. These insights contribute to the development of an ELSA Application Roadmap, guiding service enhancements and positioning BRIN as a hub for scientific collaboration.
Understanding User Acceptance of Mobile Investment Applications: A Study of Pluang Through the Modified Technology Acceptance Model Rifki, Wananda Muhammad; Puspita, Niniek Fajar; Taufik, Tatang Akhmad
Management Analysis Journal Vol. 14 No. 1 (2025): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v14i1.16300

Abstract

"Pluang" is a mobile investment innovation product featuring various assets such as gold, stocks, cryptocurrency, mutual funds, and indices. Initially introduced to the public in 2019, its adoption saw significant growth over the first three years. However, concerns emerged as user growth slowed down and complaints escalated due to perceived burdensome product innovations. Consequently, ensuring sustained adoption across diverse user groups necessitates immediate implementation of enhanced management strategies. This study aims to identify influential factors in adopting "Pluang," including reputation, self-efficacy, usage behavior, innovation, attitude toward use, intention to use, and ease of use using the Modified Technology Acceptance Model (M-TAM). Purposive sampling gathered responses from at least 200 users considering twice the minimum data required for variable interactions and anticipating data errors during processing. Analyzed via PLS-SEM (Partial Least Square - Structured Equation Modeling), the study revealed six significant correlations among nine hypotheses—particularly involving reputation, innovation, self-efficacy—and user attitudes toward use. These findings stress the importance of boosting application reputation, promoting continuous innovation, and optimizing training/promotional campaigns for better conversion of positive attitudes into strong usage intentions
Co-Authors Niniek Fajar Puspita, Niniek Fajar Pratiwi, Sinta Rifki, Wananda Muhammad Risoyo, Imam Andrian