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All Journal Jurnal Manajemen Bisnis
Muhamad Jihan Naslin
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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EFFECTIVENESS ANALYSIS OF SAKTI APPLICATION IN SUPPORTING STATE FINANCIAL DISBURSEMENT AT BPOM IN 2024 Christiningrum, M. F.; Muhamad Jihan Naslin
ESENSI: Jurnal Manajemen Bisnis Vol. 28 Issue 1 (2025)
Publisher : Institut Bisnis Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56943/esensi.v28i1.335

Abstract

This study evaluates the effectiveness of the Sistem Aplikasi Keuangan Tingkat Instansi (SAKTI) in facilitating state financial disbursement at the Indonesian Food and Drug Authority (BPOM) in 2024, focusing on the role of user operators. Utilizing the DeLone and McLean Information Systems Success Model (2003), the study examines the influence of System Performance (SP), Information Effectiveness (IE), and Service Performance (SV) on SAKTI’s Net Benefit Effectiveness (NB). Employing Partial Least Square Structural Equation Modeling (PLS-SEM) with data from 18 user operator respondents collected via a Likert-scale questionnaire, the findings reveal that System Performance significantly impacts Net Benefit Effectiveness (path coefficient = 0.651, P = 0.025, f² = 0.508). In contrast, Information Effectiveness (path coefficient = -0.024, P = 0.479, f² = 0.000) and Service Performance (path coefficient = 0.247, P = 0.256, f² = 0.040) show no significant influence. The model explains 69.8% of the variance in Net Benefit Effectiveness (R² = 0.698). Challenges such as complex system features and limited training are identified. Recommendations include enhancing system reliability, simplifying interfaces, and providing regular training to optimize SAKTI’s effectiveness.
Co-Authors Christiningrum, M. F.