Nova Shella Rida Az-zahra
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Bureaucratic Pathology of Social Aid Services in Sragi Village Pekalongan Regency Nova Shella Rida Az-zahra; Hendri Hermawan Adinugraha
Al-Muamalah: Jurnal Ekonomi Islam, Filantropi dan Perbankan Syariah Vol 1 No 1 (2024): Mei
Publisher : Syamilah Publishing

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Abstract

This research aims to analyze the performance of government bureaucracy in the distribution of social assistance in Sragi Village, Pekalongan Regency. Through a qualitative approach with a case study, this research identifies various issues in the distribution of social assistance, including the inability to determine the right targets, distribution delays, lack of transparency, and accountability. Data were obtained through direct observation and analysis of community conversations.The results of the research show that the inability to distribute accurately and the delay in distributing social assistance are caused by various factors, such as inefficiency in bureaucracy, technical issues, and lack of transparency. Although no acts of corruption or abuse of authority were found, the integrity and responsibility of employees in carrying out their duties are crucial to maintaining public trust. The conclusion emphasizes the need for improvements in the social assistance distribution system, including increasing efficiency, transparency, and integrity in bureaucracy, as well as emphasizing employee responsibility. By addressing these various aspects, it is hoped that the social assistance distribution process can become more effective and efficient, with a greater impact on the communities in need.
Analisis Persepsi Wajib Pajak Terhadap Informasi Pajak di Media Sosial Menggunakan Brand24 Fatimah; Emilla Dwi Nurrahma; Nova Shella Rida Az-Zahra; Muhammad Rikzam Kamal; Nur Anis Nabila Binti Suhaimi
Ekonosfera: Jurnal Ekonomi, Akuntansi, Manajemen, Bisnis dan Teknik Global Vol. 1 No. 2 (2025): April
Publisher : Yayasan Cendekia Gagayunan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63142/ekonosfera.v1i2.210

Abstract

Taxpayers’ perceptions of tax information on social media are highly diverse. This study analyzes these views using a descriptive quantitative approach and Brand24 as a monitoring tool. The research focuses on digital content containing public discussions, with perceptions reflected through social media users’ responses to tax information. The analysis revealed about 45,000 mentions of tax topics, with news media being the main channel, accounting for 28,806 mentions. Accounts like kring_pajak and kumparan_poster were the most active in discussing tax issues, while non-social media accounts such as ranniesaskia had the highest contribution at 3.963%, indicating significant influence. Most content dissemination occurred on TikTok and X platforms, with 2,455 negative mentions increasing by 304% and 2,011 positive mentions rising by 679% from the previous period. Although positive sentiment grew faster percentage-wise, negative sentiment dominance shows ongoing public concerns about taxation. These findings highlight the strategic role of social media in shaping public understanding of tax matters. Consequently, the Directorate General of Taxes (DGT) is advised to develop an integrated social media management strategy to respond to taxpayers promptly and professionally.