Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal Journal of Hotel Management
Thesa, Nila Lee
Unknown Affiliation
Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Pengaruh Beban Kerja Terhadap kinerja Karyawan F& B Services Departement di Intercontinentan Bali Resort Thesa, Nila Lee; Kalpikawati, Ida Ayu; Sri Sadjuni, Ni Luh Gde
Journal of Hotel Management Vol. 3 No. 1 (2025): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v1i1.1514

Abstract

The intense competition in the hospitality industry demands high-quality service, with employee performance being a crucial factor influencing it. The purpose of this study is to determine the effect of workload on employee performance in the F&B service department at InterContinental Bali Resort. This research uses quantitative data and includes the entire population of 82 active employees as the sample. The analytical techniques used include validity tests, reliability tests, classical assumption tests, simple linear regression analysis, coefficient of determination tests, and t-tests. The results show that the workload variable has a positive and significant effect on employee performance, with a t-value (thitung) greater than the critical t-value (ttabel), specifically 9.721 > 1.664. The workload has a positive beta value of 0.676 on employee performance. Workload contributes to influencing employee performance by 54.2% in the moderate category, while the remaining 45.8% is influenced by other variables not examined in this study.
PENGARUH BEBAN KERJA TERHADAP KINERJA KARYAWAN F&B SERVICE DEPARTMENT DI INTERCONTINENTAL BALI RESORT Thesa, Nila Lee; Ida Ayu Kalpikawati; Ni Luh Gde Sri Sadjuni
Journal of Hotel Management Vol. 2 No. 1 (2024): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v2i1.1597

Abstract

Persaingan ketat dalam industri perhotelan menuntut kualitas layanan yang tinggi, dengankinerja karyawan sebagai faktor penting yang mempengaruhinya. Tujuan dari penelitian iniadalah untuk mengetahui pengaruh beban kerja terhadap kinerja karyawan F&B servicedepartment di InterContinental Bali Resort. Jenis data dalam penelitian ini menggunakanjenis data kuantitatif dan menggunakan seluruh populasinya yaitu sebanyak 82 orangkaryawan yang aktif bekerja sebagai sampel. Teknik analisis yang digunakan adalah ujivaliditas, uji reliabilitas, uji asumsi klasik, analisis regresi sederhana, uji koefisiendeterminasi, dan uji t. Hasil penelitian ini menunjukkan bahwa variabel beban kerjaberpengaruh positif dan signifikan terhadap kinerja pegawai dengan nilai thitung > ttabelyaitu 9,721 > 1,664. Beban kerja berpengaruh positif terhadap kinerja karyawan, dengannilai beta sebesar 0,676. Pada kategori sedang, beban kerja memberikan pengaruh sebesar54,2% terhadap kinerja pegawai, sedangkan sisanya sebesar 45,8% dipengaruhi olehvariabel lain yang tidak diteliti dalam penelitian ini.
Co-Authors Ida Ayu Kalpikawati Kalpikawati, Ida Ayu Ni Luh Gde Sri Sadjuni Sri Sadjuni, Ni Luh Gede