Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Jurnal Teknologi Informasi dan Komunikasi Proceeding of International Conference on Social Science and Humanity
Fuaida, Famrotul
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Computer Science & IT Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
ANALYZING OF SYSTEM USABILITY SCALE IN USER EXPERIENCE EVALUATION OF DANA APPLICATIONS Fuaida, Famrotul; Prasojo, Bayu Hari; Racmadany , Andry; Almanfaluti , Istian Kriya
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.237

Abstract

Objective: The rapid development of financial technology (FinTech) has transformed how individuals conduct financial transactions, particularly through e-wallets. Dana, one of the leading e-wallet applications in Indonesia, has garnered significant attention due to its widespread usage and user feedback. Method: This study evaluates the user experience (UX) of the Dana application using the System Usability Scale (SUS) that provides a quick and quantitative measure of usability, Data were collected from 153 respondents through a questionnaire. Results: The SUS analysis yielded an average score of 65. According to SUS interpretation scales, this score categorizes Dana as "Marginal" in Acceptability Ranges, "C" on Grade Scale, and "OK" on Adjective Rating, with users classified as "Passive" based on Net Promoter Score (NPS). Novelty: This study emphasizes the importance of systematic UX evaluation in identifying user needs and evaluation for the app, providing actionable recommendations to improve the Dana application. These recommendations aim to enhance usability, user satisfaction, and competitiveness in the FinTech sector.
ANALISIS PERBANDINGAN PENGALAMAN PENGGUNA PADA APLIKASI PEMETAAN LOKASI DI BPS SIDOARJO (STUDI KASUS PADA SW MAPS DAN KENDEDES MOBILE) FUAIDA, FAMROTUL; Mochamad Rizal Yulianto
JURNAL TEKNOLOGI INFORMASI DAN KOMUNIKASI Vol. 17 No. 1 (2026): Maret
Publisher : UNIVERSITAS STEKOM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jtikp.v17i1.1534

Abstract

Penelitian ini bertujuan untuk menganalisis dan membandingkan pengalaman pengguna (user experience) dalam penggunaan aplikasi SW Maps dan Kendedes Mobile pada kegiatan pemetaan lokasi usaha di BPS Kabupaten Sidoarjo sebagai bagian dari persiapan Sensus Ekonomi 2026. Penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data berupa wawancara mendalam terhadap pegawai BPS dan mahasiswa magang yang telah menggunakan kedua aplikasi tersebut. Hasil penelitian menunjukkan bahwa SW Maps memiliki keunggulan pada fleksibilitas penggunaan secara luring, namun kurang efisien dari sisi pengelolaan dan integrasi data karena memerlukan proses ekspor dan input ulang ke sistem BPS. Sebaliknya, Kendedes Mobile dinilai lebih unggul dalam kemudahan penggunaan, efisiensi alur kerja, dan integrasi sistem karena data dapat dikirimkan secara langsung dan real-time ke server BPS. Temuan ini menunjukkan bahwa desain antarmuka sederhana dan integrasi sistem yang baik berperan penting dalam meningkatkan kualitas pengalaman pengguna dan efektivitas pendataan lapangan.
Co-Authors Almanfaluti , Istian Kriya Bayu Hari Prasojo Mochamad Rizal Yulianto Racmadany , Andry