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EFFECTIVENESS OF THE E-PAK LADI KIOSK AS A POPULATION ADMINISTRATION SERVICE IN KARANG PLOSO VILLAGE, PASURUAN Mauludi, Farah Rifki Azmi; Rodiyah, Isnaini
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.282

Abstract

Objective: This study aims to evaluate the effectiveness of the E-Pak Ladi Kiosk as an innovation in civil administration services in Karang Ploso Village, Pasuruan Regency. The main focus of the study is to assess the extent to which this service is able to meet the needs of the community in processing civil documents quickly, easily, and efficiently.  Method: This study uses a qualitative method with data collection techniques through interviews, observations, and documentation. Data analysis was carried out using Miles and Huberman's interactive model with four stages: data collection, data reduction, data presentation, and drawing conclusions. Results:  The results showed that the E-Pak Ladi Kiosk in Karang Ploso Village was quite effective in improving access to population administration services, especially for people who live far from service centers and vulnerable groups such as the elderly. This program can reduce residents' dependence on broker services. However, several obstacles were found, such as a lack of socialization, limited facilities and infrastructure, and technical glitches that still need to be addressed.  Novelty: The novelty of this research lies in the evaluation focus on the implementation of digital service innovation at the village level using the effectiveness indicators of Budiani (2007), as well as in providing community-based and digital literacy approach-based recommendations as solutions to strengthen the implementation of technology-based public services in rural areas.
IMPLEMENTASI PROGRAM POSYANDU LANSIA DALAM MENINGKATKAN KESEHATAN LANSIA DI DESA SUMORAME Mauludi, Farah Rifki Azmi; Rodiyah, Isnaini
Jurnal Ilmu Sosial dan Ilmu Politik Malikussaleh (JSPM) Vol. 7 No. 1 (2026)
Publisher : FISIP Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/jspm.v7i1.24614

Abstract

This study examines the implementation of the Elderly Health Center Program in Sumorame Village, Candi District, Sidoarjo Regency, using George C. Edwards III's policy implementation theory as the basis for analysis. The purpose of this study is to determine how the implementation of the Elderly Health Center Program improves the health of the elderly in Sumorame Village. The research method used was a qualitative approach with descriptive analysis, using George C. Edwards III's (1980) policy implementation theory, which involves four main indicators, namely communication, resources, disposition, and bureaucratic structure. The results showed that program communication was quite effective, as indicated by the clear and consistent delivery of information through WhatsApp groups and physical letters. However, there were obstacles in terms of resources, such as limited health workers, inadequate infrastructure, and a lack of formal training for new cadres, even though budget support from the village government increased every year. In terms of disposition, the implementers showed high dedication and commitment, while the bureaucratic structure did not yet have written Standard Operating Procedures (SOPs). The findings emphasize the importance of improving the quality of resources, providing more comprehensive facilities, and developing standard operating procedures so that the program runs in a more focused and sustainable manner. In addition, cross-sector collaboration and family involvement are important factors in realizing healthy, independent, and productive elderly people.