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All Journal PENG: Jurnal Ekonomi dan Manajemen
Rosyidi, M Alwan
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Economics, Econometrics & Finance

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Pengaruh Brand Ambassador  Dan Social Media Marketing Serta Online Customer Review Terhadap Keputusan Pembelian Produk Di Shopee Rosyidi, M Alwan; Asnawati
PENG: Jurnal Ekonomi dan Manajemen Vol. 2 No. 3 (2025): September: Education, Economic dan Social Studies
Publisher : Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/qg3mf377

Abstract

This study aims to analyze the effect of Brand Ambassadors, Social Media Marketing, and Online Customer Reviews on product purchasing decisions at Shopee, especially among users in Samarinda City. The method used is a quantitative approach with descriptive and explanatory design, involving 108 respondents selected through purposive sampling technique. Data was collected using a questionnaire with a 5-point Likert scale. The results of the analysis show that Brand Ambassador has no significant influence on purchasing decisions, with a t-count value of 0.818 and a significance of 0.415. In contrast, Social Media Marketing and Online Customer Review are proven to have a significant influence on purchasing decisions, with t-count values of 4.713 (significance 0.000) and 4.734 (significance 0.000), respectively. The coefficient of determination (Adjusted R²) shows that 54% of the variation in purchasing decisions can be explained by these three variables. These findings emphasize the importance of marketing strategies through social media and customer reviews in influencing purchasing decisions on e-commerce platforms.
Co-Authors Asnawati