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Meningkatkan Kemampuan Komunikasi Horizontal Melalui Media Virtual Pasca Pandemi Covid-19 Guru SMP Bersinar Selambo, Provinsi Sumatera Utara Lubis, Ikwan; Sihite, A.M Hatuaon; Sianturi, Maringan; Lubis , Nurin Natiqoh
Marsipature Hutanabe: Jurnal Pengabdian Kepada Masyarakat Vol. 1 No. 02 (2024): Marsipature Hutanabe: Jurnal Pengabdian Kepada Masyarakat
Publisher : CV. Devi Tara Innovations

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Abstract

The Covid-19 pandemic has brought significant changes in various aspects of life, including in the way of communicating in an educational environment. Teachers at SMP Bersinar Selambo, North Sumatra Province, are faced with the challenge of maintaining effective horizontal communication amid the transition from face-to-face communication to virtual media. This community service program aims to improve horizontal communication skills between teachers through the use of virtual media after the Covid-19 pandemic. This activity was carried out by providing training and mentoring to teachers regarding the use of various virtual communication platforms, such as video conferencing applications and online collaboration tools. Through a participatory approach, the program also identifies the barriers teachers face in adapting to new technologies and offers solutions to improve their digital skills. The results of this program show a significant improvement in communication and collaboration skills between teachers, as well as a decrease in barriers to the use of communication technology. The conclusion of this community service activity is that improving digital skills and understanding of virtual media effectively supports better horizontal communication among SMP Bersinar Selambo teachers. This program is expected to be a model for other schools facing similar challenges, as well as contribute to creating an adaptive and collaborative educational environment in the digital era.
The Effect of Standard Operating Procedures (SOPs), Supervision, and Information Technology on Employee Performance at JNE Outbound Unit Medan Main Branch Lubis, Ikwan; Sihite, A.M Hatuaon; Sianturi, Maringan; Lubis , Nurin Natiqoh
Journal of Economics, Management and Accounting (JEMA) Vol. 1 No. 01 (2023): Journal of Economics, Management and Accounting (JEMA)
Publisher : Devitara Innovations

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Abstract

JNE is the largest logistics company in Indonesia, this company is a freight forwarding service company both domestically and abroad. In the business process, JNE has an Outbound unit that is responsible for receiving goods from Sales Counter Official (SCO) agents and branch offices, processing, checking, packaging, and transporting goods to the appropriate destination. The purpose of this study is to determine the influence of Standard Operating Procedures (SOPs), supervision, and Information Technology on Employee Performance in the operational management of the JNE Outbound unit of the Medan Main Branch. This study uses the Descriptive Qualitative method in identifying problems. The results in this study state that SOPs have a significant effect on Employee Performance because they are an important part of the smooth work process for employees, Supervision and Information Technology also have a significant effect on Employee Performance. Supervision ensures that employees work in accordance with SOPs and achieve previously set work targets, and the use of Information Technology in the work process will increase the efficiency and effectiveness of work.
The Influence of Product Quality and Promotion on Tofu Sales Decisions in Dalu 10B Village MSMEs Sihite, A.M Hatuaon; Lubis, Ikwan; Sianturi, Maringan; Lubis , Nurin Natiqoh
Journal of Economics, Management and Accounting (JEMA) Vol. 1 No. 01 (2023): Journal of Economics, Management and Accounting (JEMA)
Publisher : Devitara Innovations

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Abstract

Dalu 10B Village is the name of an area in Tanjung Morawa District, Deli Serdang Regency. The residents of Dalu Sepuluh B village consist of various tribes such as Javanese, Malay, Batak, Mandailing, Javanese, Banten and also other tribes. The religions are also different such as Islam, Hinduism, and Christianity. The majority of the residents of Dalu Sepuluh B are Muslims. In Hamlets I, II, III, IV, V, VI, VII, VIII, IX and X in Dalu Sepuluh B, the majority of the population is Javanese, namely the indigenous tribe of Dalu Sepuluh B Village. In Law Number 6 of 2014 concerning Villages, it is stated that a village is a legal unit that has territorial boundaries that have the authority to regulate and manage government affairs, the interests of the local community based on community initiatives, rights of origin and/or traditional rights that are recognized and respected in the government system of the Unitary State of the Republic of Indonesia. Product quality is the ability of a product to carry out its functions including, durability, reliability, accuracy, ease of operation and repair, and other valuable attributes. Marwanto (2015) in (Cardia et al., 2019) states that product quality is the overall characteristics and properties of goods and services that affect the ability to meet stated and implied needs and desires. Promotion is a variable in the marketing mix that is important for companies to carry out in marketing their products or services. Promotion is a one-way flow of information or persuasion created to direct a person or organization to an action that creates an exchange in marketing. Promotional factors can influence consumer behavior and thinking in making buying decisions. With promotion, it can change a person's mind from being previously not interested in a product to being interested in a product and trying the product so that consumers make a purchase. Based on the results of the research that has been carried out, product quality has a very significant effect on increasing the sales of Tofu products in Dalu 10B Village because quality can determine the increase in consumer satisfaction. Promotions also need to be considered and carried out, whether it is using Facebook, Instagram WA and others to increase sales to run the alignment of product quality so that it causes an increase in consumer customers. Quality and promotion must be carried out simultaneously for the sake of increasing sales because it is not done only one of them. Because both are very influential in increasing sales, both promotions that can cause an increase in consumers and quality that affects consumer satisfaction significantly.