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All Journal Eduvest - Journal of Universal Studies Baileo: Jurnal Sosial Humaniora
Zulkarnain, Arief
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Aerospace Engineering Humanities Computer Science & IT Environmental Science Health Professions Neuroscience Social Sciences

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Synergizing Safe Behaviour, Safety Leadership, and Safety Communication: A Sociological Analysis of Safety Culture Formation and Operational Excellence in High-Risk Industries Zulkarnain, Arief; Lestari, Puji; Kholil, Kholil
Baileo: Jurnal Sosial Humaniora Vol 3 No 2 (2026): January 2026 (On Process)
Publisher : Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/baileofisipvol3iss2pp353-371

Abstract

This study investigates the sociological dynamics shaping the formation of safety culture and its role in achieving operational excellence within high-risk industries. Despite widespread adoption of safety policies, organizations in Indonesia’s oleochemical sector remain limited by compliance-based practices that neglect the social, cultural, and communicative dimensions of workplace safety. Adopting a post-positivist paradigm and a sequential explanatory mixed-methods design, the research integrates quantitative analysis using Structural Equation Modeling (SEM-Lisrel) of 421 employee responses with qualitative thematic analysis through MAXQDA. The results reveal that safe behaviour, safety leadership, and safety communication jointly explain 87.2% of the variance in safety culture and 91.3% in operational excellence, with safety communication emerging as the strongest determinant linking policy to practice. Qualitative findings highlight safety as a socially constructed system grounded in trust, dialogue, and shared meaning, reinforced through practices such as Gemba Walks, Safety Talks, and Toolbox Meetings. The study’s novelty lies in its integrative sociological framework that unites behavioural, leadership, and communication dimensions of safety culture, traditionally treated separately, within a social systems perspective. Theoretically, it advances organizational and industrial sociology by conceptualizing safety culture as a dynamic interplay of structure, agency, and communication, offering both analytical depth and practical insight for sustainable safety management.
The Influence of Safety Communication on Safety Culture and Operational Excellence in High-Risk Industries Zulkarnain, Arief; Lestari, Puji; Kholil, Kholil
Eduvest - Journal of Universal Studies Vol. 5 No. 10 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i10.52134

Abstract

Industrial sectors categorized as high-risk industries, such as oleochemical manufacturing, are increasingly exposed to multiple hazards and safety-related challenges due to process complexity, the use of hazardous materials, and the critical role of human behavior. This research aims to examine the influence of safety communication on safety culture and operational excellence in high-risk industries within PT SCM, a leading oleochemical company in Indonesia. The objective of this study is to empirically determine the extent to which safety communication serves as a determinant in shaping safety-related behavior and enhancing organizational performance in high-risk plants. Utilizing a quantitative research design, data were gathered from 421 employees through structured questionnaires and subsequently analyzed using Structural Equation Modeling (SEM). The findings indicate that safety communication exerts a statistically significant impact on the internalization of safety culture (β = 0.724, p < 0.001) and contributes both directly (β = 0.368) and indirectly (β = 0.317) to the attainment of operational excellence. Furthermore, the analysis reveals that direct communication approaches, such as safety briefings, safety talks, and management walk-throughs, are more effective than symbolic or non-verbal modes. The study concludes that safety communication is not merely an administrative tool but a strategic organizational mechanism, essential for fostering employee engagement, reinforcing safe behavior, and sustaining high-performance outcomes within the organization.
Co-Authors Kholil Kholil PUJI LESTARI