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All Journal Proceeding of International Conference Health, Science And Technology (ICOHETECH)
Ganesan, Thinesh
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Computer Science & IT Decision Sciences, Operations Research & Management Health Professions Industrial & Manufacturing Engineering Medicine & Pharmacology

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THE ROLE OF THE WEB AS A COMMUNICATION MEDIA IN IMPROVING PUBLIC SERVICES THE GOVERNMENT Yuliana, Margaretha Evi; Suryani, Fajar; Ganesan, Thinesh
Proceeding of the International Conference Health, Science And Technology (ICOHETECH) 2025: Proceeding of the 6th International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47701/smt2j598

Abstract

This study aims to describe the role of the web as a communication media in improving public services provided by the Government. This research uses a descriptive method as its type and a quantitative approach. The research location is in one of subdistricts to determine the feasibility of using the web in public service. Data collection through questionnaires was an effective technique to measure and gain insight into what the respondents wanted to convey.The study titled “The Role of the Web as a Communication Media in Improving Public Services The Government,” a closed-ended questionnaire technique was chosen to make it easier and more comfortable for respondents to answer, while also simplifying data collection for the researcher. The results of the study show that the community found the web system easy to understand and use. Furthermore, there was an improvement and acceleration in the administrative services for population documentation. The existence of the population web system has enhanced public services in managing civil administration. Based on these aspects, it can be concluded that public services are very good.
Co-Authors Suryani, Fajar Yuliana, Margaretha Evi