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All Journal International Journal of Economics Development Research (IJEDR)
Sapta, I Ketut Septia
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Economics, Econometrics & Finance Social Sciences

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Self-Efficacy, Perceived Organizational Support, and Organizational Citizenship Behavior: The Mediating Effect of Organizational Culture Poniasih, Ni Komang Putri; Sapta, I Ketut Septia; Widnyana, I Wayan; Laksemini, Kadek Dewi Indah Sri
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 6 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v6i6.8579

Abstract

The Village Office is required to have employees who have extra roles, good personalities, and have a high commitment to the agency so that the company's goals can be achieved. One of the factors that influence organizational citizenship behavior is self-efficacy and perceived organizational support. This study aims to provide comprehensive insight into the factors that influence organizational citizenship behavior with a focus on aspects of self-efficacy and perceived organizational support, and how organizational culture can mediate these influences. The research design used in this study is a quantitative approach. The results of the study indicate that self-efficacy and perceived organizational support have a positive and significant effect on organizational culture at the Bongan Tabanan Village Office. Self-efficacy, perceived organizational support, and organizational culture have a positive and significant effect on Organizational Citizenship Behavior at the Bongan Tabanan Village Office. Organizational culture is able to mediate the influence of self-efficacy and perceived organizational support on Organizational Citizenship Behavior at the Bongan Tabanan Village Office. This means that an increase in self-efficacy and perceived organizational support will improve organizational culture and will also improve Organizational Citizenship Behavior at the Bongan Tabanan Village Office.
Co-Authors I Wayan Widnyana LAKSEMINI, Kadek Dewi Indah Sri Poniasih, Ni Komang Putri