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All Journal Randwick International of Social Science Journal Randwick International of Education and Linguistics
Matheu Jr., Emilio D.
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Arts Humanities Education Languange, Linguistic, Communication & Media Social Sciences Other

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The Operational Practices of Selected Private Higher Education Institutions in Agusan Del Norte Coraza, Russellene B.; Matheu Jr., Emilio D.
Randwick International of Education and Linguistics Science Journal Vol. 6 No. 3 (2025): RIELS Journal, September
Publisher : RIRAI Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47175/rielsj.v6i3.1221

Abstract

This research intended to study the operational practices of selected private higher education institutions in Agusan del Norte. Specifically, it sought to determine the extent to which operational practices are observed by the HEIs in the areas of: forecasting, enrolment promotional activities, capacity planning and expansion, and facilities and equipment upgrading. Using the descriptive survey method and with the aid of a researcher-made questionnaire, the following findings were established: 1) the practices of HEIs in the areas of forecasting, enrolment and promotional activities, and capacity planning and expansion were rated to a great extent, while the facilities and equipment upgrading was rated to a very great extent; 2) there is no significant difference in responses among schools using Friedman’s test; and 3) there is a significant difference in certain areas between positions of respondents using ANOVA test.
The Impact of Quality Management Systems of Selected Businesses in Caraga Region, Philippines Pelegrino, Gary Cris R.; Matheu Jr., Emilio D.
Randwick International of Social Science Journal Vol. 7 No. 2 (2026): RISS Journal, April
Publisher : RIRAI Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47175/rissj.v7i2.1287

Abstract

This research intended to study the impact of quality management systems (QMS) of selected businesses in the Caraga Region, Philippines. Specifically, it sought to determine the effect of QMS in terms of customer focus, leadership, engagement of people, and process improvement, as well as assess significant differences in respondents' evaluations based on company and position. Additionally, the study aimed to propose improvements based on the findings. Using the descriptive survey method, a researcher-made questionnaire was employed for data collection, supplemented by online interviews and focus group discussions (FGDs). Key findings revealed that QMS had a great effect on customer focus, leadership, and engagement of people, while process improvement showed a very great effect. Statistical analysis using Friedman’s test indicated no significant difference in responses between companies, but ANOVA tests revealed significant differences across all areas when grouped by position (management, part-time, and regular full-time employees).
Co-Authors Coraza, Russellene B. Pelegrino, Gary Cris R.