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All Journal Jurnal Nasional Teknologi Komputer
Yafi Bayu Ahmad Siregar
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Computer Science & IT

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Analisis Survei Kepuasan Masyarakat Pada Badan Riset Dan Inovasi Daerah Kota Medan Yafi Bayu Ahmad Siregar; Yogi Saputra; Naufal Yudhi Handika; Dimas Lufti; Muhammad Donni Lesmana Siahaan
Jurnal Nasional Teknologi Komputer Vol 4 No 2 (2024): Volume 4 Nomor 2 April 2024
Publisher : CV. Hawari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/jnastek.v4i2.137

Abstract

Public services are very important, both in tangible form for the community and services for the community. The higher the quality of public services, the various conveniences you will get, meaning there will be no problems that hinder you from carrying out all your needs. Meanwhile, services in the form of services are really needed by the community, such as services for making letters of recommendation. The quality of service at the Medan City Regional Research and Innovation Agency Office is in category "A", but there are still elements of service quality from Permenpan RB No. 14 of 2017 which still has not reached the very good category, in the form of implementing competence, implementing behavior and completion time according to the people of Medan City.
Co-Authors Dimas Lufti Muhammad Donni Lesmana Siahaan Naufal Yudhi Handika Yogi Saputra