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All Journal JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik Universitas Medan Area PERSPEKTIF

Ritonga, Syafruddin

Universitas Medan Area

Author-ID : 905876

Humanities Languange, Linguistic, Communication & Media Social Sciences

Published : 4 Documents Claim Missing Document

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BERITA KRIMINAL DAN PERHATIAN ORANG TUA Ritonga, Syafruddin
PERSPEKTIF Vol 2, No 1 (2013): Perspektif Januari
Publisher : Universitas Medan Area

This research is a mass communication entitled "NEWS OF CRIMINAL AND ATTENTION PARENTS (Crime News Presentation Effects in Pos Metro Metro Parents Against Attention in Children in the village of Bandar Sei Tuan Klippa Kecataman Percut Deli Serdang)?. The problem in this study is whether the effect of the presentation of crime news in Medan Post Metro Parents Against Attention in Children in the Village District Klippa Percut Bandar Sei Tuan Kabupaten Deli Serdang. The purpose of this study is how the presentation of crime news in Medan Post Metro Parents Against Attention in Children in the Village District Klippa Percut Bandar Sei Tuan Kabupaten Deli Serdang. This research was conducted with the population of 12 neighborhood take 6 environment with the proposed population is 835 people.

Efektivitas Kinerja Klinik Pratama Badan Narkotika Nasional Provinsi Sumatera Utara dalam Merehabilitasi Rawat Jalan Pecandu Narkotika Tika, Ela Dwi; Ritonga, Syafruddin; Dewi, Rosmala
PERSPEKTIF Vol 8, No 1 (2019): Perspektif Januari
Publisher : Universitas Medan Area

Effectiveness is the degree to which a social system reaches its goal. While performance is a result of a whole during a certain period in carrying out his duties. The National Narcotics Agency Sumatra Province serves to assist the recovery of narcotics addicts or abuse by means of outpatient rehabilitation. As for the outpatient rehabilitation involves teams of doctors and nurses trained, Standard Operational Procedure that is conducted by a team of medical assesment service is to know the degree of severity and therapeutic rehabilitation plan for the client. This type of research is qualitative research methods focusing to clinical performance effectiveness pratama in outpatient rehabilitation for addicts of narcotic drugs. The nature of this research is descriptive. The location of the research carried out in the way of West V William Iskandar Market Numbers.1A Field Estate. The results showed that the performance of the employees Klinik Pratama is said to be quite effective due to obstacles. Factors that play a role in achieving clincial effectiveness pratama is the achievement of targets, adaptability, job satisfaction, and responsibility. The existing barriers in the form of skimpy budgets, a lack of medical personnel and the lack of infrastructure repair facility.

Kualitas Pelayanan Publik dalam Pemberian Izin Mendirikan Bangunan Di Badan Pelayanan Perizinan Terpadu Silalahi, Andy Frans Leo; Ritonga, Syafruddin; Batubara, Beby Masitho
PERSPEKTIF Vol 8, No 1 (2019): Perspektif Januari
Publisher : Universitas Medan Area

This research title is ?Services Building Permit in Achieving Optimal Quality Public Services are held at Integrated Licensing Service Agency Pematang Siantar?. So far, in the minds of the public, that the quality of service Building Permit less bureaucracy and process sounds a bit complicated, and less than optimal. The main problem in this research is how the quality of public services in the granting of building permit in the Integrated Licensing Service Agency Pematang Siantar. The methods of data collection to use in this research were kuesioner, observation and documentation. The results showed that the quality of public services in the Service Agency of Integrated Licensing Pematang Siantar has been running well although there are still some constraints. This research uses the service quality theory of Zeithaml, Parasuraman and Berry consisting of 5 indicators of service quality that is tangible (physical evidence), reliability, responsiveness, Assurance and Emphaty. The survey results obtained from the respondents are tangible (physical evidence) of 51.9% (Pretty Good), Reliabelity of 77.2% (Good), Responsiveness of 73,4% (Good), Assurance 65,8% (Good), and Emphaty of 60,76%(Good). From these indicators can be concluded that the quality of service in the Integrated Licensing Service Agency Pematang siantar included in good category

Co-Authors Beby Masitho Batubara Dewi, Rosmala Nurainun, Ade Silalahi, Andy Frans Leo Tika, Ela Dwi

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