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All Journal Indonesian Journal of Health Sciences Research and Development (IJHSRD) Innovative: Journal Of Social Science Research
Simorangkir , Lindawati
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Description Of Teraupeutic Communication Of Nurses At Santa Elisabeth Hospital Medan: Teraupeutic Communication Khatlyn Theopani Dongoran; Karo, Mestiana; Simorangkir , Lindawati
INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD) Vol. 6 No. 1 (2024): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT
Publisher : STIKes Mandala Waluya Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36566/ijhsrd/Vol6.Iss1/210

Abstract

Background: Therapeutic communication is communication designed, planned for therapeutic purposes in fostering relationships between nurses and patients so that they can adapt to stress, overcome psychological disorders experienced by patients, so that they can relieve and make patients feel very comfortable, which in turn accelerates the patient's healing process. starting from the pre-interaction stage, the work stage and the termination stage by providing accurate information to that they can assist patients in overcoming problems during the treatment stage. This study aims to describe the therapeutic communication of nurses at Santa Elisabeth Hospital Medan. Methods: The research design used is a descriptive study with a cross-sectional approach with 7,772 population of inpatients. The instrument used is nurse therapeutic communication variable questionnaire sheet. The sampling technique is purposive sampling with a total sample of 94 respondents Results: The study results found that the nurse's therapeutic communication at Santa Elisabeth Hospital Medan. The pre-interaction stage is in very good category 87%, the work stage is 90%, and the termination stage is in good category 65%. Conclusions: Based on the results obtained, it can be concluded that nurse therapeutic communication is very well carried out by nurses when carrying out nursing actions and providing nursing care to patients, and remembering more about introducing their identity to clients, and remembering to make contracts for the next meeting. It is hoped that this research can be input for hospitals and nurses continue to provide good therapeutic communication to patients, for health institutions to reference material in therapeutic communication courses.
Hubungan Respon Time Perawat dengan Kepuasan Keluarga Pasien Di Ruangan IGD Rumah Sakit Santa Elisabeth Medan Tahun 2023 Barus, Mardiati; Simorangkir , Lindawati; Permata.P Gulo, Crisdianti
Innovative: Journal Of Social Science Research Vol. 4 No. 2 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i2.9592

Abstract

Kecepatan dan ketepatan pertolongan yang diberikan pada pasien yang datang di IGD memerlukan standar kompetensi dan kemampuan nya sehingga dapat menjamin suatu penanganan gawat darurat dengan respon time yang cepat, penanganan yang tepat dan sehingga membuat keluarga pasien yang datang ke IGD merasa puas. Response time adalah kecepatan tenaga Kesehatan dalam memberikan tindakan, dihitung dari pasien tiba sampai di lakukan penanganan. Kepuasan keluarga pasien merupakan perasaan senang yang berasal dari perbandingan antara kesenangan terhadap aktivitas, suatu produk dan harapan nya. Penelitian ini bertujuan untuk mengetahui hubungan respons time perawat dengan kepuasan keluarga pasien di ruangan instalasi gawat darurat (igd) rumah sakit santa elisabeth medan 2023. Penelitian ini menggunakan rancangan penelitian korelasi dengan pendekatan cross sectional. Teknik pengambilan sampel yang di gunakan peneliti adalah Purposive sampling, yang berjumlah 93 sampel. Instrumen yang di gunakan untuk Response time perawat adalah lembar observasi dan stopwatch. Sedangkan untuk instrumen kepuasan pengumpulan data menggunakan kuesioner tingkat kepuasan keluarga. Hasil penelitian menunjukkan bahwa mayoritas Response time perawat dalam kategori Cepat < 5 menit sebanyak 78 orang (83,9%), dan mayoritas kepuasan keluarga pasien dalam kategori Sangat Puas sebanyak 78 orang (89,3%). Berdasarkan hasil uji statistic menggunakan chi-square test diperoleh p-value = 0,000 (p<0,05). Maka dari hasil tersebut di dapatkan ada hubungan antara respon time perawat dengan kepuasan keluarga pasien di Ruangan IGD Rumah Sakit Santa Elisabeth Medan 2023.
Co-Authors Barus, Mardiati Karo, Mestiana Khatlyn Theopani Dongoran Permata.P Gulo, Crisdianti