Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Ilmiah Dan Karya Mahasiswa
Muhammad Luthfi Rizky
Unknown Affiliation
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Pengaruh Kualitas Produk, Kualitas Pelayanan dan Harga terhadap Kepuasan Pelanggan Muhammad Luthfi Rizky; Hijriyantomi Suyuthie
Jurnal Ilmiah Dan Karya Mahasiswa Vol. 2 No. 4 (2024): Agustus : JURNAL ILMIAH DAN KARYA MAHASISWA (JIKMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jikma.v2i4.2359

Abstract

The research motivation by the phenomena about price, customer satisfaction, product and service quality, and quality at Cafe Pandeka Batusangkar. The research purpose is to investigate the relationship between price, service quality, product quality, and customer satisfaction at Cafe Pandeka Batusangkar. To investigate cause and effect, this kind of research combines a quantitative causal associative approach with a survey method. Customers of Cafe Pandeka Batusangkar make up the population. In this study, 301 respondents were sampled through purposive sampling, a non-probability sampling methodology. The questionnaire used to gather the data is valid and reliable. The study data were processed using SPSS 26.00. Based to the research results, there is no significant correlation from pricing and satisfaction of customer, service quality and satisfaction of customer, and product quality and satisfaction of customer.
Co-Authors Hijriyantomi Suyuthie