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All Journal International Journal of Economics, Commerce, and Management
Shavira Aulia Zahra
Unknown Affiliation
Decision Sciences, Operations Research & Management Social Sciences

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Artificial Intelligence Applications in Banking and Financial Services: A Bibliometric Perspective Indah Puspitasari; Shavira Aulia Zahra; Pipit Pelangi
International Journal of Economics, Commerce, and Management Vol. 1 No. 1 (2024): January : International Journal of Economics, Commerce, and Management
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijecm.v1i1.1030

Abstract

Artificial Intelligence (AI) has become a significant driver of innovation in the banking sector, especially in the context of post-pandemic digital transformation. AI is widely utilized in areas such as fraud detection, credit evaluation, risk management, and customer interaction, attracting considerable interest from both academics and industry professionals. This research explores the recent advancements in AI within the banking industry, focusing on studies published between 2020 and 2025. A bibliometric approach is employed, using data from the Scopus database and bibliometric tools like VOSviewer and R Studio to visualize keyword networks and track emerging trends. The study aims to identify influential authors, journals, and countries contributing to AI research in banking. By analyzing these developments, the research highlights the contributions of AI to improving operational efficiency, data security, and financial inclusion, particularly in the Indonesian context. This work offers valuable insights into the ongoing integration of AI in the banking sector and its potential to shape future financial services, emphasizing its relevance to both global and regional markets.
Co-Authors Indah Puspitasari Pipit Pelangi