Conflict management in the leadership of the principal aims to provide solutions to problems that arise in improving teacher performance. Good conflict management has a positive effect on community life, organization, and work atmosphere. This research is intended to describe existing phenomena, both natural phenomena and man-made phenomena. These can be forms, activities, characteristics, changes, relationships of similarities and differences between one phenomenon and another.This qualitative research uses a descriptive method, where research describes symptoms, events, events that occur now and focuses on actual problems as during the research. The results of this study include; 1) The role and function of the Head of Madrasah in improving teacher performance, among others; a) Involve teachers in upgrading, b) mobilize teachers to evaluate learning outcomes, c) Use learning time effectively. 2) Fator inhibitors include; a) Madrasah educators do not have much time to carry out coaching, b) Diversity of HR vision. Differences in perception often arise when competency coaching of educators (teachers) will be held.