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All Journal Journal of Sustainable Tourism and Entrepreneurship Annals of Management and Organization Research
Rana , Md. Masud
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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Consideration of workers’ opinion in the decision-making process in the RMG Sector: Evidence from Bangladesh Hawlader, Md. Rasel; Rana , Md. Masud; Kalam, Abul; Polas, Mohammad Rashed Hasan
Journal of Sustainable Tourism and Entrepreneurship Vol. 3 No. 1 (2021): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/joste.v2i4.983

Abstract

Purpose: This study investigated the relationship between workers' perspectives on career development programs, remuneration packages, and their involvement in Readymade Garment (RMG) sector policymaking. Research methodology: Using a well-structured questionnaire, 226 people from a variety of industries were surveyed. Statistical software SPSS was used to examine the data and test the hypotheses that were put forth in the study. Using a conceptual framework, the study examines the relationship between the independent variables, such as the career development program and remuneration package, and the dependent variable, worker perception. Results: The findings of the study reveal that there is a significant positive relationship between workers’ opinions regarding career development programs and participation in the decision-making process. The study also identifies that there is a significant positive relationship between workers’ opinions regarding compensation packages as well as participation in the decision-making process of RMG sector in Bangladesh. In addition, workers’ participation has a significant impact on the decision-making process of the organization. Limitations: Two hundred and twenty-six samples from the primary source were used in this investigation. Having additional samples and secondary data would help researchers better understand the clothing industry as a whole. Contribution: The researchers believe that this study contributes to the current body of knowledge by underlining the importance of workers' opinions in the decision-making process in Bangladesh's RMG sector.
Service Quality Dimensions (SERVQUAL) and Customer Satisfaction towards Motor Ride-Sharing Services: Evidence from Bangladesh Sikder, Sharmila; Rana , Md. Masud; Polas, Mohammad Rashed Hasan
Annals of Management and Organization Research Vol. 3 No. 2 (2021): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v3i2.1184

Abstract

Purpose: This study aimed to examine and evaluate the factors affecting Bangladeshi ride-sharing consumers' satisfaction levels. Research methodology: The samples comprised 386 users of this application in Dhaka city selected using a convenience random sampling technique. The data obtained using a survey questionnaire were evaluated using Smart PLS 3.0. Furthermore, six hypotheses were developed to realize the objectives. This study used a positivist research methodology. Results: The results showed a positive and significant relationship between tangibility, responsiveness, empathy, price fairness, and customer satisfaction. There is no conventional relationship between reliability and assurance of customer satisfaction. Limitations: Customer satisfaction is vast, and this study only examined ride-sharing services in Dhaka city using SERVQUAL dimensions, which restricts the generalizability of the results. Contribution: The findings would help the service providers participating in this operation better understand the appropriate actions to improve their commuter services.
Consideration of workers’ opinion in the decision-making process in the RMG Sector: Evidence from Bangladesh Hawlader, Md. Rasel; Rana , Md. Masud; Kalam, Abul; Polas, Mohammad Rashed Hasan
Journal of Sustainable Tourism and Entrepreneurship Vol. 3 No. 1 (2021): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/joste.v2i4.983

Abstract

Purpose: This study investigated the relationship between workers' perspectives on career development programs, remuneration packages, and their involvement in Readymade Garment (RMG) sector policymaking. Research methodology: Using a well-structured questionnaire, 226 people from a variety of industries were surveyed. Statistical software SPSS was used to examine the data and test the hypotheses that were put forth in the study. Using a conceptual framework, the study examines the relationship between the independent variables, such as the career development program and remuneration package, and the dependent variable, worker perception. Results: The findings of the study reveal that there is a significant positive relationship between workers’ opinions regarding career development programs and participation in the decision-making process. The study also identifies that there is a significant positive relationship between workers’ opinions regarding compensation packages as well as participation in the decision-making process of RMG sector in Bangladesh. In addition, workers’ participation has a significant impact on the decision-making process of the organization. Limitations: Two hundred and twenty-six samples from the primary source were used in this investigation. Having additional samples and secondary data would help researchers better understand the clothing industry as a whole. Contribution: The researchers believe that this study contributes to the current body of knowledge by underlining the importance of workers' opinions in the decision-making process in Bangladesh's RMG sector.
Co-Authors Hawlader, Md. Rasel Kalam, Abul Polas, Mohammad Rashed Hasan Sikder, Sharmila