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All Journal Jurnal Riset Akuntansi dan Bisnis Indonesia IIJSE
Gusti, Yenny Kurnia
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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UPAYA MENINGKATKAN PELAYANAN PUBLIK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA MAGELANG Susilo, Susilo; Sutrischastini, Ary; Linawati, Linawati; Gusti, Yenny Kurnia
Jurnal Riset Akuntansi dan Bisnis Indonesia STIE Widya Wiwaha Vol 4 No 1 (2024): Jurnal Riset Akuntansi dan Bisnis Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jrabi.v4i1.961

Abstract

The objectives of this research are 1) to identify the causes of not yet optimal public services at the Magelang City Population and Civil Registration Service, 2) to formulate efforts to improve public services at the Magelang City Population and Civil Registration Service. This research is qualitative research. Data collection techniques were carried out using interviews. The research informants were 3 people consisting of 1 functional official in the Civil Registration Services Sector, 1 service officer and 1 community member who received services from the Magelang City Population and Civil Registration Service. Data analysis consists of three flows, namely data reduction, data presentation and drawing conclusions.The results of the research show that 1) The reasons why the services of the Magelang City Population and Civil Registration Service are still not optimal are: a. low competency of officers so that service becomes less fast; b. lack of facilities for population document services and civil registration; c. innovation in population services and civil registration is not yet optimal; d. There are still people who do not know about the various population and civil registration services. 2) Efforts to improve public services at the Magelang City Population and Civil Registration Service are as follows: a. improve technical and functional training in population administration organized by Ministries/L/Provincials or Universities to improve population services and civil registration, b. apply for budget assistance from the central government in order to improve population document and civil registration service facilities, c. increase ASN with functional computer officer positions to support innovation in population and civil registration services, d. increase socialization to the public regarding information on various population services and civil registration.
Extending the Theory of Planned Behavior: The Dual Role of Social Media Interaction in Sustainable Fashion Purchase Intention Gusti, Yenny Kurnia; Insiatiningsih, Insiatiningsih
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

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Abstract

Despite the growing influence of social media on sustainable consumption, its theoretical integration within the Theory of Planned Behavior (TPB) remains limited. Prior studies largely treat social media as an external communication channel rather than as a structural component of behavioral intention models. This study extends TPB by conceptualizing social media interaction as both an antecedent of attitude, subjective norm, and perceived behavioral control, and as a moderator of the intention formation process in sustainable fashion consumption. Using survey data from 300 Indonesian social media users and Structural Equation Modeling (SEM), the findings indicate that social media interaction significantly influences all TPB constructs. Perceived behavioral control emerges as the strongest predictor of purchase intention. Moderation analysis reveals that social media interaction strengthens the attitude–intention relationship, does not significantly affect the norm–intention relationship, and weakens the control–intention relationship. The study contributes to theory by offering a digitally contextualized extension of TPB and highlights the importance of structured and interactive social media strategies in promoting sustainable fashion consumption.
Co-Authors INSIATININGSIH, INSIATININGSIH Linawati Linawati Susilo Susilo Sutrischastini, Ary