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All Journal TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi
Damanik, Monika Rodearni
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Rancang Bangun Sistem Informasi Pengaduan Masyarakat pada Kecamatan Dolok Masihul Damanik, Monika Rodearni; Lumbantoruan, Gortap; Purba, Eviyanti Novita
TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi Vol 4 No 2(SEMNASTIK) (2024): TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akunt
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/tamika.Vol4No2(SEMNASTIK).pp254-259

Abstract

Dolok Masihul District is one of the districts in Serdang Bedagai Regency, North Sumatra. In delivering public services, Dolok Masihul District still uses a manual system for handling public complaints. This results in a lack of transparency, efficiency, and effectiveness in the complaint handling process. Therefore, a community complaint information system is needed to facilitate the process of submitting, monitoring, and reporting complaints. This research aims to design and build a community complaint information system for Dolok Masihul District. The information system is developed using PHP programming language and MySQL database. The outcome of this research is a community complaint information system that can receive complaints, monitor the status of complaints, and generate complaint reports. System testing shows that the system operates effectively and meets user needs.
Co-Authors Gortap Lumbantoruan Purba, Eviyanti Novita