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All Journal Jurnal Yuridis
Stanis, Geraldo Adrian
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Law, Crime, Criminology & Criminal Justice

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PERBANDINGAN ALTERNATIF PENYELESAIAN SENGKETA NASABAH PERBANKAN KONVENSIONAL DAN SYARIAH SEBAGAI LEMBAGA PENYELENGGARA JASA KEUANGAN DI REPUBLIK INDONESIA Stanis, Geraldo Adrian
Jurnal Yuridis Vol 11 No 2 (2024): Jurnal Yuridis
Publisher : Fakultas Hukum Universitas Pembangunan Nasional "Veteran" Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35586/jyur.v11i2.9190

Abstract

This paper, using a juridical-normative method comparative law technique, discusses the consumer dispute resolution between conventional and sharia banking. The provision of financial services as a legal act of engagement cannot avoid disputes between the parties specifically between banking institutions and customers. Disputes between customers and banking institutions as providers of financial services need to be resolved by institutions that have absolute or relative authority in order to provide decisions legally binding. After determining the authority possessed by alternative dispute resolution institutions, each institution has formal norms in order to fulfill the sense of justice of justice seekers which differs between conventional and sharia banking. Through this article the author will conduct a comparative legal analysis of alternative methods for customer disputes resolution in conventional and sharia banking as financial service providers in the Republic of Indonesia.
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