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Analisis Pengaruh Experiential Marketing Terhadap Tingkat Kepuasan Peserta Sports Event Jakabaring Wonderful Run Palembang Pelliyezer Karo Karo
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 2, No 2 August (2020)
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v2i2.32

Abstract

Penelitian dilakukan untuk mengidentifikasi pengaruh experiential marketing terhadap tingkat kepuasan peserta sports event Jakabaring Wonderful Run di Palembang. Experiential marketing terdiri atas variabel sense, feel, think, act dan relate. Pengumpulan data melalui kuesioner dan observasi. Analisis data penelitian menggunakan analisis regresi linier berganda, secara simultan dan parsial. Penelitian pada 300 responden menghasilkan bahwa secara simultan, experiential marketing berpengaruh sangat kuat terhadap tingkat kepuasan peserta sports event. Sedangkan secara parsial, penelitian menunjukkan variabel sense, feel, dan act berpengaruh signifikan terhadap tingkat kepuasan peserta sports event, dengan variabel act adalh variabel dominan.
Analysis of Traditional Menu Promotion Case Study: The City of Pagar Alam Samuel Hamonangan; Pelliyezer Karo Karo; gus Setiawan
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 4, No 2 August (2022)
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v4i2.177

Abstract

This study compares traditional menu promotion efforts' expectations and reality in Pagar Alam, South Sumatra. The focus of attention of food and beverage industry players is customers and competitors. By generating and offering value to their customers, food and beverage industry players can bind a customer, a food and beverage player who has succeeded in presenting superior value. In order to achieve this goal, every industry player must be able to produce and deliver the goods and services desired by consumers, in this case, tourists, according to the needs and desires of these tourists. The data analysis method uses Important Performance Analysis (IPA) on primary data obtained from 83 consumer respondents. The results showed strategies to improve product branding to introduce and improve the specific menu products of natural fences so that tourists more widely knew them. The results showed that labeling was in quadrant D (low expectation and perception values) at an IPA value of 5.40.