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All Journal Jurnal Ilmiah Teknik Informatika dan Komunikasi
Fadila Rahma Batubara
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Computer Science & IT Electrical & Electronics Engineering

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Dinamika Sosial Keluarga di Era Digital: Studi tentang Pola Komunikasi antara Orang Tua dan Remaja Fadila Rahma Batubara; Jihan Marwa Alya; Ezra Azzahra Hasibuan; Berlianti Berlianti; Alya Shalsabila Lubis; Aurelia Serbina Sitepu
Jurnal Ilmiah Teknik Informatika dan Komunikasi Vol. 5 No. 1 (2025): Maret-Juni : Jurnal Ilmiah Teknik Informatika dan Komunikasi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juitik.v5i1.1080

Abstract

The digital era has fundamentally changed the way families communicate and interact. This study aims to analyze the social dynamics of families in the context of communication patterns between parents and adolescents in the digital era. Using a qualitative approach with a literature study method, this study examines various academic literature published in the period 2018-2025 to understand changes in family communication patterns due to the penetration of digital technology. The results of the study indicate that digital technology has created a paradox in family communication, where easy access to information and communication can actually create a communication gap between generations. Traditional face-to-face communication patterns have been transformed into digital communication mediated by various social media platforms and instant messaging applications. This phenomenon has an impact on the quality of parent-child relationships, patterns of socialization of family values, and dynamics of generational conflict. This study identifies four main communication patterns in digital families: hybrid communication (digital-analog combination), disconnected communication (digital divide), reactive communication (response to technology), and adaptive communication (adjustment to the digital era). The implications of these findings indicate the need for a balanced family communication strategy between the use of digital technology and maintaining the intimacy of direct communication to maintain family social welfare.
Peran Teknologi Informasi dalam Optimalisasi Manajemen Pelayanan Sosial: Pendekatan Studi Pustaka Fadila Rahma Batubara; alya shalsabila lubis; Nazla zahara; Muthia El istiqomah siregar; Nelly Nadezda Berzanti Novna; Hairani Siregar
Jurnal Ilmiah Teknik Informatika dan Komunikasi Vol. 5 No. 2 (2025): Juli: Jurnal Ilmiah Teknik Informatika dan Komunikasi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juitik.v5i2.1081

Abstract

Social services are an important element in realizing community welfare, especially for vulnerable groups. However, bureaucratic challenges, limited data, and inequality in access to services are still major obstacles in social service management. This study aims to explore the role of information technology (IT) in optimizing social service management through a literature study approach. The results of the literature review show that IT integration can improve accessibility, administrative efficiency, data accuracy, and transparency of social services. The implementation of systems such as Integrated Social Welfare Data (DTKS) and SIKS-NG shows a real contribution in accelerating real-time data collection and processing. In addition, the use of online applications and digital media expands the reach of services to remote areas and increases community participation. However, challenges such as limited infrastructure, human resources, and organizational culture are still obstacles. Therefore, adaptive policy support, human resource training, and equal distribution of digital infrastructure are needed to ensure the sustainability of digital transformation in social services. This study concludes that information technology is a strategic solution in building an inclusive, responsive, and quality social service system in the digital era.
Co-Authors Alya Shalsabila Lubis Aurelia Serbina Sitepu Berlianti Berlianti Ezra Azzahra Hasibuan Hairani Siregar Jihan Marwa Alya Muthia El istiqomah siregar Nazla zahara Nelly Nadezda Berzanti Novna