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All Journal JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) TEKNOLOGI : Jurnal Ilmiah dan Teknologi Jurnal Teknologi dan Manajemen Industri Terapan
Nurselvi
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mathematics Mechanical Engineering Transportation

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ANALISIS PERMINTAAN PRODUK ROTI MENGGUNAKAN METODE TRIPLE EXPONENTIAL SMOOTHING Supriyanti, Yanti; Nurselvi
Teknologi : Jurnal Ilmiah dan Teknologi Vol. 8 No. 1 (2025): Teknologi : Jurnal Ilmiah dan Teknologi
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/tkg.v8i1.52674

Abstract

CV. Larissa Boga Utama is local businesses moving in the food industry, in recent years experienced an increase in product demand due to changes in its marketing system through social media and e-commerce. However, the inventory management process is still carried out manually without demand planning. This study aims to analyze demand planning using the Triple Exponential Smoothing (TES) method. The forecasting results using the TES method with two years of historical sales data show a demand of 1,990 units for 2025, with a MAPE accuracy of 3.08% (very good category) and an MSE of 56.05. The results show that the TES method is effective in improving the efficiency of demand and inventory management at CV. Larissa Boga Utama..
Analisis Tingkat Kepuasan Konsumen Terhadap Kualitas Pelayanan Roti Unyil Bakery Supriyanti, Yanti; Nurselvi
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Vol. 7 No. 2 (2024): JITMI
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jitmi.v7i2.y2024.p128-133

Abstract

PT. XYZ is a bakery industrial company founded in 1992 with employees consisting of only 5 people with new types of bread consisting of 5 types, namely round bread with cheese filling, round bread with chocolate filling, bread with chocolate banana filling, bread with cheese banana filling, and bread with meat filling. The bread that is made is smaller than bread in general, so it is better known as unyil bread. In 2018 PT. XYZ managed to sell around 2,167,250 pcs, in 2019 total sales decreased by 107,225 or around 5.21%. In 2020 the decline was quite significant, namely 481,332 pcs or 30.48%. In 2021 there will still be a decline of 327,945 or 26.22%. One of the factors thought to have caused the decline in sales at PT. XYZ is consumer dissatisfaction. This research aims to evaluate the level of customer satisfaction with service quality at Roti Unyil Bakery (PT. The research results show that the Assurance and Reliability dimensions have the highest satisfaction scores, while the Responsiveness and Empathy dimensions require improvement to increase customer satisfaction. Based on IPA analysis, several service attributes are in the improvement priority quadrant, indicating the need to improve aspects of customer service. This research provides strategic recommendations for PT. XYZ improves service quality to retain consumers.
Analisis Dan Perumusan Strategi Peningkatan Kinerja Keselamatan Dan Kesehatan Kerja Menggunakan Ehs Pyramid Index Dan Fishbone Diagram Esa Pratiwi; Niera Feblidiyanti; Nurselvi
Jurnal Teknologi dan Manajemen Industri Terapan Vol. 5 No. 1 (2026): Jurnal Teknologi dan Manajemen Industri Terapan
Publisher : Yayasan Inovasi Kemajuan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55826/jtmit.v5i1.1589

Abstract

Keselamatan dan Kesehatan Kerja (Environmental, Health, and Safety/EHS) merupakan elemen strategis dalam menjamin keberlanjutan operasional perusahaan serta melindungi tenaga kerja dari risiko kecelakaan kerja. Penerapan sistem EHS yang efektif memerlukan metode pengukuran kinerja yang tidak hanya berfokus pada hasil akhir kecelakaan kerja, tetapi juga pada upaya pencegahan melalui indikator proaktif. Salah satu pendekatan yang digunakan adalah EHS Pyramid Index, yang menekankan keseimbangan antara leading indicators dan lagging indicators dalam pengendalian risiko keselamatan kerja. Perusahaan menetapkan target EHS Pyramid Index sebesar 98% sebagai tolok ukur kinerja keselamatan kerja. Namun, hasil evaluasi Triwulan I Tahun 2025 menunjukkan capaian aktual sebesar 90,9%, yang mengindikasikan adanya kesenjangan dalam implementasi sistem EHS di tingkat operasional. Penelitian ini bertujuan untuk menganalisis faktor penyebab ketidaktercapaian target EHS Pyramid Index serta merumuskan strategi peningkatan kinerja Keselamatan dan Kesehatan Kerja yang terukur dan berkelanjutan. Metode penelitian menggunakan pendekatan studi kasus deskriptif melalui analisis data EHS perusahaan, observasi lapangan, dan wawancara semi terstruktur dengan personel kunci. Analisis dilakukan menggunakan EHS Pyramid Index, Fishbone Diagram, dan pendekatan 5W+1H untuk mengidentifikasi akar permasalahan. Hasil penelitian menunjukkan bahwa rendahnya pelaporan near miss dan keterbatasan pelaksanaan pelatihan EHS menjadi faktor utama penurunan kinerja EHS. Strategi peningkatan difokuskan pada penguatan indikator proaktif, penyederhanaan sistem pelaporan, peningkatan peran manajemen, serta penguatan budaya keselamatan kerja. Penerapan strategi ini diharapkan mampu meningkatkan kinerja EHS dan menurunkan potensi kecelakaan kerja secara berkelanjutan.
Co-Authors Esa Pratiwi SUPRIYANTI, YANTI