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Ong, Whitney
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Journal : Jurnal Manajemen Maranatha

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Beban kerja, komitmen organisasi, dan turnover intention: Kepuasan kerja sebagai pemediasi Ong, Whitney; Sentoso, Antony; Setyawan, Agustinus
Jurnal Manajemen Maranatha Vol 23 No 1 (2023): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v23i1.7485

Abstract

This study examines the effects of workload and organizational commitment (OC) on the turnover intention (TI) of the millennial generation in Batam City, Indonesia, with job satisfaction (JS) as a mediator. Furthermore, the distribution of questionnaires to 413 respondents through a survey occurs.  To analyze the data, this study employs a structural equation model based on variance, and the statistical testing results demonstrate some things. Firstly, workload positively affects TI. However, OC does not influence TI. Secondly, workload negatively stimulates JS. Unfortunately, OC positively affects JS. Thirdly, JS negatively affects TI. Finally, JS can mediate the influence of workload and OC on TI. These circumstances indicate that workload is a leading factor in enhancing turnover intention. Employees with high workloads become stressed and dissatisfied with their tasks. Based on these outcomes, the firms need to lessen assignments to prevent turnover intention and upsurge their working satisfaction by generating a comfortable and supportive work environment.
Co-Authors Sentoso, Antony Setyawan, Agustinus